Job
- Level
- Experienced
- Job Field
- IT, BI, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.500 € Gross/Month
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role, you will provide 1st-/2nd-level support for key users across various departments, maintain ERP master data, and analyze change requests. Additionally, you will handle IT tickets and assist with hardware rollouts.
Job Technologies
Your role in the team
- ERP Support (CSB):
- Provide 1st/2nd level support for key users in production, purchasing, logistics, and FI/CO.
- Maintain and update master data, workflows, and permissions.
- Analyze change requests, implement them, test releases, and document the results.
- Manage and coordinate interfaces to BDE/production systems as well as financial systems.
- General IT Support:
- Process tickets in 1st/2nd level support as well as support hardware and software rollouts and peripheral devices.
- Manage users and groups (e.g., in AD/Microsoft 365) and provide basic network support.
- Create short guides/how-tos and conduct user training.
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Our expectations of you
Qualifications
- Experience in IT Support (Windows Client, Office/M365, Ticket Systems, Basic Networking).
- Analytical work approach, high service orientation, enjoyment of processes and data quality.
- Very good knowledge of German, solid English skills are an advantage.
Experience
- Experience in ERP application/administration; ideally CSB or a comparable ERP.
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Benefits
Work-Life-Integration
Job Locations
Topics that you deal with on the job
This is your employer
VIVATIS Holding AG
Wien, Linz
At Vivatis, we are proud to employ over 2700 energetic and enthusiastic employees who help us produce some of the highest-quality food and drinks in Austria. Our team is one of the most experienced and dedicated in the industry, and we work hard every day to bring our customers only the best products possible.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Food Products
ERP & IT Support Staff
- Salary
- from 3.500 € Gross/Month
- Location
- Vienna
- Working Model
- Onsite
- Diversity
- Open for all genders
