Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 44.450 € Gross/Year
- Location
- Graz, Vienna, Trier, Bonn
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will handle support tickets in the Service Operations Team, conduct self-directed remote administration, and implement optimizations and system updates for hospital information systems.
Job Technologies
Your role in the team
- Processing support requests in the Service Operations team.
- Independent remote administration of client systems (hospitals) with a high degree of responsibility for error analysis and resolution.
- Conceptualization and implementation of optimization measures.
- Carrying out system updates in coordination with our clients (for various technologies as well as, among others, our own hospital information system Orbis®).
- You work hand in hand with project management, third-party manufacturers, and colleagues from other departments.
- You perform extensions and upgrades of the existing IT infrastructure and assist with troubleshooting and performance analysis.
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Our expectations of you
Education
- You have completed training as an IT specialist or hold a degree in a technical field.
Qualifications
- Furthermore, you have solid knowledge in some of the following areas (or the motivation to learn accordingly): Linux/Unix, Windows, Citrix, Oracle, Veritas Netbackup, Veeam, VMware, storage systems, cluster technologies.
- A high level of reliability and confident interaction with clients characterize you.
- You always act in a customer- and service-oriented manner.
- Your way of working is independent and goal-oriented.
- Good communication skills, strong team orientation, and resilience are among your strengths.
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Benefits
More net
- 📱Company Phone for Private Use
- 👴🏻Company Retirement Provision
- 👷♂️Additional Insurance
- 🚎Public Transport Allowance
Work-Life-Integration
Food & Drink
Job Locations
Topics that you deal with on the job
This is your employer
Dedalus HealthCare GesmbH
Wien
Dedalus is committed to becoming one of the global leaders in healthcare information technology, with a particular focus on hospital information systems (ORBIS), radiology IT (ORBIS RIS/IMPAX EE), cardiac care IT, ECM/DMS (HYDMedia), business intelligence (TIP HCe), and integrated care.
Description
- Company Size
- 250+ Employees
- Founding year
- 1982
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Healthcare, Social Sector, Internet, IT, Telecommunication