Level: Experienced

Job Field: IT, Support, Product

Employment Type: Full Time

Contract Type: Permanent employment

Salary: from 3.175 € Gross/Month

Location: Linz

Working Model: Onsite

Job Summary

In this role, you will take responsibility for implementing Jira Service Management, develop new processes in service and asset management, and find solutions for technical challenges.

Job Technologies

JIRA

Your role in the team

You are responsible for the project related to replacing our previous ITSM solution with the current JSM product from the Atlassian portfolio.
You take on product responsibility for JSM and the implementation of new requirements in the JSM environment.
Technical support related to the operation and maintenance of the product.
Development of new processes related to assets management, service management, etc.
Close collaboration with all colleagues in the shared internal Atlassian team.

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Our expectations of you

Education

Completed technical education (HTL, FH, or university) or equivalent professional experience as a Product Owner.

Qualifications

Jira, JSM, comparable systems in the ticketing and/or service management domain.
High quality awareness and customer orientation.
Proactive work attitude and team skills.
Very good German language skills.