Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Wolfsegg am Hausruck
- Working Model
- Onsite
Job Summary
In this role, you analyze issues in 1st and 2nd level support, handle tickets, and assist users with Windows clients and printers, while closely collaborating with the 3rd level support team.
Job Technologies
Your role in the team
- 1st and 2nd level support for various issues with a focus on clients (Windows, printers, etc.)
- Error analysis and solution-oriented support via ticket system, phone, or email
- Close coordination with colleagues from 3rd Level Support for more complex support cases.
- In case of interest: Taking on tasks within system administration (e.g., servers, Active Directory, network technology)
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Our expectations of you
Education
- Completed vocational training with a focus on IT (technical college, apprenticeship, HTL)
Qualifications
- Good Microsoft skills, especially regarding Windows clients.
- Very good spoken and written German skills
- Solution-oriented and enjoy working with people
Experience
- Initial professional experience in a comparable role in IT support
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What we offer
- Canteen & Meal Allowance
- Seasonal organic fruit from the region
- Parking lot with charging station for electric cars
- Company doctor and health measures
- Training and Further Education
- Additional compensation, perks, gifts
- Operational Future Security
- State-of-the-art production and office building
- Attractive, future-oriented position combined with performance-based compensation
- Open doors, quick decision-making processes, and autonomous action characterize our working structure.
- They work in a team together with dedicated and helpful colleagues.
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Job Locations
About Your Employer
TORTEC
We have over 36 years of experience in making doors, frames, and automatic door operators. Our products are exported to Europe, North America, and Asia.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Handcraft, Trade
IT support technicians
- Location
- Wolfsegg am Hausruck
- Working Model
- Onsite
- Diversity
- Open for all genders
