Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hallein
- Working Model
- Onsite
Job Summary
In this role, you handle all first-level support requests in the IT helpdesk, assist in application maintenance, and diagnose hardware and software issues, including in remote situations.
Your role in the team
- Handling all first-level support topics in the IT helpdesk via phone, email, or ticket system.
- Support in the maintenance, upkeep, and expansion of our applications and databases.
- Remote support for users with technical issues.
- Recording and documenting support requests.
- Diagnosis and troubleshooting of hardware and software issues.
- Installation, configuration, and maintenance of clients, servers, printers, and mobile devices.
- Support with managing user accounts.
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Our expectations of you
Education
- Completed vocational training, university degree, or retraining in the field of computer science.
Qualifications
- Technical understanding of hardware and software.
- Basic knowledge of networks, servers, and operating systems.
- Excellent German and very good English skills.
- Participation in various IT projects.
Experience
- Professional experience in this field is an advantage.
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Benefits
More net
Health, Fitness & Fun
Work-Life-Integration
Job Locations
This is your employer
EMCO GmbH
EMCO-TEST PrĂĽfmaschinen GmbH was founded in 1996 as a spin-off of the EMCO Maier group of companies and since then has concentrated on the special field of hardness testing machines for metallic materials. With its headquarters in Kuchl near Salzburg (AT) as well as established sales channels from USA to Japan EMCO-TEST has been shaping the technological level since then and is one of the international market leaders.
Description
- Founding year
- 1996
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production, Engineering Industry
Service Desk Employee
- Location
- Hallein
- Working Model
- Onsite
- Diversity
- Open for all genders
