Job
- Level
- Senior
- Job Field
- IT, Project, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 65.000 € Gross/Year
- Location
- Graz, Innsbruck, Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will design technical architectures for ServiceNow, develop integration strategies, identify customer requirements, and ensure solutions meet business needs.
Job Technologies
Your role in the team
- Development of technical architectures and designs considering functionality and scalability, coupled with collaboration with clients and stakeholders to identify their business and technical requirements.
- Drafting integration strategies for seamless interaction of ServiceNow with existing systems, as well as identifying optimization potentials to enhance efficiency, user-friendliness, and performance.
- Provision of expert knowledge for the optimal utilization of the ServiceNow platform as well as technical support for developers and project teams to ensure compliance with coding standards and best practices.
- Support of implementation teams during projects to ensure the correct execution of the architecture design as well as review of the implemented solutions for quality and compliance with business requirements.
- Conducting reviews and validations of architectures to ensure their robustness and future-proofing, as well as effectively communicating technical concepts to various stakeholders.
- Building and maintaining relationships with clients and internal teams to promote effective collaboration, as well as developing solutions that are scalable for future requirements and ensure optimal resource utilization.
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Our expectations of you
Qualifications
- Comprehensive understanding of various modules such as ITSM, ITOM, ITBM, and HR Service Delivery, as well as current ServiceNow certifications.
- Knowledge of software and data architecture as well as integration patterns, including API integration with REST and SOAP, and middleware technologies for designing stable and scalable solutions.
- Ability to model and analyze business processes as well as to understand and document customer requirements in order to develop targeted solutions.
- In-depth knowledge of the ITIL framework for designing efficient processes as well as the application of best practices to improve service management.
- Ability to present technical concepts clearly and understandably, build effective relationships with stakeholders, and incorporate their needs into the solution architecture.
- As a structured team player (m/f/x) with a high degree of initiative, you possess strong communication skills as well as business-fluent German and English proficiency.
Experience
- Experience in leading projects and teams to implement ServiceNow solutions, as well as a commitment to mentoring and continuous learning in the field of ServiceNow and industry trends.
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What we offer
- Flexible working hours with flextime regulation and travel time are considered working hours.
- December 12th and 31st as non-working days.
- Remote work as well as mobile working abroad within the EU are possible.
- Attractive benefit and compensation optimization programs: JobRad, exclusive discounts via Corporate Benefits, and much more.
- Extensive health and wellness benefits such as a Haelsi membership and MyClubs sports vouchers.
- Internal and external training opportunities in the NTT DATA Academy, including technical training, certification programs, soft skills courses, and Udemy access.
- Varied corporate volunteering opportunities, diverse communities and initiatives (on diversity, equity & inclusion, sustainability, and more) with knowledge exchange at eye level.
- Team-oriented corporate culture with plenty of scope for creativity.
- A market-compliant, attractive, and performance-based salary starting from EUR 65,000, with willingness to overpay depending on experience and qualifications.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Food & Drink
More net
Topics that you deal with on the job
Job Locations
This is your employer
NTT DATA Österreich GmbH
Wien
NTT DATA is a leading provider of business and IT solutions, and a global innovation partner for its customers. The Japanese company headquartered in Tokyo is represented in over 40 countries worldwide.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(1 Review)3.8
Career Growth
4.0Workingconditions
4.3Engineering
3.5Culture
3.5
Senior ServiceNow Solution Architect
- Salary
- from 65.000 € Gross/Year
- Location
- Graz, Innsbruck, Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
