Job
- Level
- Experienced
- Job Field
- IT, Support, Project
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you manage applications, coordinate maintenance partners and departments, support data analyses, and drive digitalization projects forward.
Your role in the team
- They monitor the timely resolution of forwarded disruptions.
- They manage applications along with customer support and second-level support.
- They coordinate maintenance partners and specialist departments.
- They monitor the performance and costs of maintenance partners.
- They evaluate the managed applications while observing their respective lifecycle.
- You conduct training sessions for MA 48 employees.
- They evaluate the requirements from the business units and drive digitalization forward.
- They support the departments with data analysis.
- They prepare documents for procurement procedures.
- They coordinate project management in the responsible area, particularly regarding controlling and crisis management.
- They define specifications for projects and communicate with contractors.
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Our expectations of you
Education
- You can demonstrate either the completion of a relevant (specialized) university degree or an equivalent qualification in the field of IT and/or IT security, OR a high school diploma or equivalent qualification and at least four years of professional experience in the field, OR an equivalent qualification according to the access regulation (see details in the job description under requirements profile).
Qualifications
- You bring knowledge of applications, databases, and procurement processes.
- You are familiar with various project management methodologies (PMA, PMI, or equivalent).
- You are familiar with Business Requirements Engineering.
- You can apply various communication and/or moderation techniques.
- You have a strong customer orientation and enjoy working in a team.
Experience
- You have experience with ICT project management, concept development, as well as process and workflow management.
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What we offer
- Full-time employment (40 hours per week).
- Flexible working hours, mobile working, and home office by arrangement.
- A varied activity in a dynamic and highly structured environment.
- Individual training and support for personal development.
- Support from a knowledgeable team.
- Meal allowance (Pluxee).
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Benefits
Food & Drink
Higher Take-Home Pay
Health, Fitness & Fun
Work-Life-Integration
Job Locations
About Your Employer
Stadt Wien
Wien
The Magistrat of the City of Vienna employs approximately 65,000 workers, including the companies "Wiener Krankenanstaltenverbund" and "Wiener Wohnen". Of those employees, nearly half work for the company "Wiener Krankenanstaltenverbund". The wide range of services offered can be seen from the 260 different job groups.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions
ICT staff - application support, requirements management and project management
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
