Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.534 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will be the first point of contact for IT issues, processing support requests, performing error analysis, and setting up workstations. You will also maintain the IT knowledge base and develop technical solutions within the team.
Job Technologies
Your role in the team
- First point of contact for IT issues and inquiries from our employees.
- Processing support requests via our ticket system.
- Error analysis and troubleshooting for software and hardware issues.
- Installation and configuration of workstations.
- Documentation and maintenance of the IT knowledge base.
- Developing technical solutions as a team.
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Our expectations of you
Education
- Completed IT apprenticeship (apprenticeship, HTL, ...) or experience as an IT Support Engineer.
Qualifications
- Very good knowledge of Windows operating systems and Microsoft 365.
- Basic knowledge of ticket systems is an advantage.
- Strong service and customer orientation.
- Independent and structured way of working.
- Friendly and motivated demeanor.
- Good German language skills, both written and spoken.
Experience
- Initial experience with Active Directory and Entra ID is an advantage.
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What we offer
- The position has a minimum base salary for 40 hours per week (full-time) of 2,534.74 EUR.
- Depending on eligible previous service periods, classification into a higher level is planned.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Job Locations
This is your employer
ÖSB Gruppe GmbH
Wien
The ÖSB Gruppe is a parent company that oversees all strategic management within the group of businesses. We are the market leaders with four businesses and over 700 employees. We provide public institutions, companies, workers and job seekers with reliable solutions for labor market and personnel development issues.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Consulting
IT Support Engineer
- Salary
- from 2.534 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
