Job
- Level
- Senior
- Job Field
- IT, Application, DevOps
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.375 € gross/month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will handle technical inquiries and issues within the Databricks platform, analyze complex incidents, and assist users in utilizing the platform effectively while collaborating closely with various teams.
Job Technologies
Your role in the team
- Handle incidents, service requests, and user questions in a structured and timely way.
- Directly analyze and debug Databricks issues, including jobs, clusters, permissions, Unity Catalog, data access, performance, and error messages.
- Work closely with platform engineering, cloud, security, governance, and vendor teams to resolve more complex issues.
- Support onboarding, user guidance, and adoption of platform capabilities such as Data Products, Unity Catalog, Genie/AI features, and cost transparency.
- Identify recurring issues, improvement areas, and automation opportunities.
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Our expectations of you
Qualifications
- Basic practical skills in SQL, Python, Spark, Github, or data engineering concepts.
- Ability to debug technical issues directly, not only coordinate them.
- Gutes Verständnis moderner Data-Platform-Konzepte wie Data Products, Unity Catalog, Zugriffsmanagement, Plattform-Governance und Kostenüberwachung.
- Knowledge of agile working methods such as Scrum or Kanban.
- Interest in AI, Generative AI, and Large Language Models is a plus.
Experience
- Senior-level experience in platform support, data platform operations, application support, cloud operations, service management, or a similar role.
- Hands-on experience with Databricks or similar platforms is required; strong AWS experience is also highly relevant.
- Experience supporting enterprise-scale Databricks or AWS-based data platforms is nice to have.
- Experience with monitoring, logging, root cause analysis, and operational reporting is nice to have.
- Experience in banking, financial services, or another regulated environment is a plus.
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What we offer
- Work-Life-Balance: Flexible hours, work-from-home options from Austria.
- Global community: 75+ nationalities, English as the company language, and work permit support.
- Career growth: We believe in continuous learning and proactive career development.
- Stay healthy: Subsidized canteen, well-being programs, check-ups, and sport allowances.
- Save money: Discounts, exclusive banking terms, and a free public transport pass.
- Family support: Child allowances, gender-neutral parental leave, bilingual company kindergarten, and holiday childcare.
- Competitive salary: In accordance with Austrian legal requirements, the minimum salary for this position is EUR 3,375.40 gross per month under the applicable Banking Collective Agreement.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Higher Take-Home Pay
Food & Drink
Topics You Will Work On
Job Locations
About Your Employer
Raiffeisen Bank International AG
Wien, Wien
The Raiffeisen Bank International AG (RBI) is a leading commercial and investment bank in Austria and also considers Central and Eastern Europe (CEE) to be its home market. In CEE, the RBI has a tightly knit network of subsidiaries, leasing companies, and a variety of specialized financial service providers in 17 markets.
Description
- Company Size
- 250+ Employees
- Founding Year
- 2010
- Language
- English
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Banking, Finance, Insurance
Employer reviews
by devworkplaces.com
Total
(4 Reviews)4.1
Career Growth
4.0Culture
4.4Workingconditions
4.7Engineering
3.6
Databricks Platform Support Engineer
- Salary
- from 3.375 € gross/monthEstimated net salary based on the gross salary in the job ad.from 2.389 € net/month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
- English Only
- English only required
