Job
- Level
- Experienced
- Job Field
- IT, Network, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 45.000 to 54.000€ Gross/Year
- Location
- Andorf
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you are responsible for system administration, managing IT infrastructures, configuring networks and security solutions, and supporting customers through 2nd/3rd level support while migrating Microsoft 365 and Azure.
Job Technologies
Your role in the team
- System Administration: You manage and optimize complex client environments with up to 1,500 workstations - including servers, cloud, and cybersecurity.
- 2nd/3rd Level IT Support: You support colleagues and IT departments with 2nd & 3rd level support via remote assistance or on-site at the customer's location.
- Network & Security: You configure firewalls, VPNs, routing, switching, and WLAN solutions - with a focus on performance and security.
- Modern Workplace: You implement solutions related to Hybrid Work, Endpoint Management, Collaboration, and Identity Management.
- Migrations: You plan, implement, and migrate IT infrastructures — from Microsoft 365 and Azure to Windows Server environments, firewalls, and networks.
- Customer Contact: You work directly with our clients' IT departments, providing them with technical advice and supporting projects through to go-live.
- Proactive Monitoring: You keep a constant watch on the relevant customer systems and IT services.
- Documentation & Standards: You document meticulously, develop best practices, and ensure that your expertise is shared within the team.
- Teamwork: For larger projects or specialized topics, you contribute your expertise and work closely with your colleagues.
- Proactive Development: You bring in new ideas, tools, and technologies to continuously improve our services.
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Our expectations of you
Education
- You have completed an IT apprenticeship or have several years of professional experience in a larger IT department or with an IT service provider (preferably with Managed Services).
Qualifications
- You bring initiative and a sense of responsibility - your projects don't follow a standard pattern, but you take ownership.
- You impress both our clients and the team with outstanding solution and service orientation.
- You are familiar with Microsoft 365, Azure, Windows 11, and hybrid work scenarios not only from documentation but can also implement them effectively at the client's site.
- Networks are not new territory for you: Routing, Switching, vLANs, WiFi, and Firewalls (Pfsense, Fortinet, or similar) are part of your daily routine.
- You are proficient in Windows Server environments (AD, File, DNS, DHCP) and know how to plan and execute migrations smoothly.
- Backup and storage solutions are not just a 'click through' for you; you can design them and implement them at the customer's site.
- An awareness of cybersecurity and quick responsiveness to potential attacks.
- You speak fluent German and solid English to communicate effectively with both clients and international manufacturers/partners.
- You see a customer- and solution-oriented way of working as a matter of course.
- You are always eager to learn, demonstrate high customer competencies, and act independently when needed.
Experience
- Experience with RMM, PSA, or other MSP tools would be a great plus!
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Stuhlberger IT
Stuhlberger IT provides proactive IT support tailored to small and medium-sized businesses with up to 250 employees. Our experts protect your company against cyber threats and optimize the use of Microsoft 365 as a central communication solution.
Description
- Company Type
- Digital Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT Systems Engineer
- Salary
- 45.000 to 54.000€ Gross/Year
- Location
- Andorf
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
