Level: Junior

Job Field: IT, BI, Support

Employment Type: Full Time

Contract Type: Permanent employment

Salary: from 45.738 € Gross/Year

Location: Reutte

Working Model: Hybrid, Onsite

Job Summary

In this role, you assist users in analyzing business processes across various SAP modules, handle support requests, and contribute to process optimization through documentation and training.

Job Technologies

Your role in the team

Support our users in analyzing business processes and answering questions related to various modules (including SD, MM, FI, PP), both at the national and international levels.
Processing and resolving SAP support requests from business units in collaboration with an international, fifteen-member Application Support Team using a ticketing system.
Gained initial experience in the areas of customizing and debugging.
Participation in the development and optimization of business processes as well as ensuring smooth operations through the creation of technical documentation.
Coordination with process owners and support in designing training for Key Users.

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Our expectations of you

Education

Completed degree in Computer Science, Business Informatics, or Business Administration, or alternatively, vocational training with an IT focus and several years of relevant professional experience.

Qualifications

Interest in the functioning of IT systems and process chains.
Good German and English language skills, both written and spoken, for successful communication in an international environment.
Independent and structured working style as well as user-oriented and friendly demeanor.

Experience

Ideally, initial experience with ERP systems (e.g., SAP), ticketing systems (e.g., Jira), and/or documentation systems (e.g., Confluence).

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What we offer

Intensive onboarding and continuous development, e.g., through free access to the SAP Learning Hub, learning opportunities during working hours, or on-site SAP training.
Participation in a modern, internationally operating family business characterized by innovation and sustainability.
Participation in a regular IT conference with international colleagues.
A respectful Umgang, a relaxed environment, flexible working hours, and the possibility to work partly remotely are selbstverständlich for us.
Comprehensive occupational pension scheme and additional social benefits to secure the future, as well as health promotion offers.