Job
- Level
- Senior
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Job Field
- Application
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will develop tailored solutions on the ServiceNow platform, configure workflows, and automate processes while closely collaborating with stakeholders and acting as an in-house expert.
Job Technologies
Your role in the team
- You will become a key member of a cross-functional global team which supports corporate infrastructure and product engineering.
- Sportradar is focusing heavily on automation, self-service, and high availability services.
- The Senior Application Engineer is responsible for driving forward our ServiceNow implementation programme.
- The role covers configuration, workflow management, and custom development on the platform, as well as working with business stakeholders to understand requirements and transition them into scalable, secure, and maintainable solutions.
- Help to develop and maintain our ServiceNow environment, becoming the in-house Subject Matter Expert.
- Identify new integrations and automation opportunities to increase collaboration between enterprise applications using Flow Designer, Integration Hub, and API standards.
- Assist with documentation of the current environment, ensuring that articles are kept up to date and relevant.
- Provide mentoring for colleagues through in-role training to help develop skills across the team.
- Ensure that our services are available and functional according to SLAs by being part of an on-duty team.
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Our expectations of you
Education
- Bachelor’s degree in Computer Science or equivalent experience.
Qualifications
- Strong platform knowledge: Deep understanding of ServiceNow architecture, core modules (ITSM, ITOM, CSM, etc), configuration, and custom app development.
- Process and best practice knowledge: Understanding of ITIL, Agile, and DevOps principles, including CI/CD and automated testing for ServiceNow.
- Analytical and problem-solving ability: Skilled at diagnosing issues, identifying root causes, and translating business needs into effective solutions.
- Communication and leadership: Able to collaborate across teams, mentor junior developers, and maintain clear documentation and development standards.
- Relevant certifications: ServiceNow CSA and CAD required; module-specific certifications (ITSM, ITOM, CSM, etc) highly desirable.
- Good written and spoken business English.
- Team player with a positive mindset and a can-do attitude.
Experience
- Advanced scripting and development skills: Proficiency in JavaScript (Glide scripting), HTML, CSS, AngularJS, and experience with REST and SOAP APIs.
- Integration and automation experience: Skilled in connecting ServiceNow with other enterprise systems using Flow Designer and IntegrationHub.
- Minimum 3–5 years of hands-on ServiceNow development experience.
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What we offer
- Be part of a highly motivated, innovative, and dynamic global team.
- Hybrid work environment with flexibility.
- Continuous learning and certification support for ServiceNow and related technologies.
- Work with state-of-the-art tools and frameworks.
- Inclusive and collaborative culture with regular team activities.
- Opportunities for career growth and personal development.
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Benefits
Health, Fitness & Fun
- 🏋🏿♂️Fitness Offers
- 👨🏻🎓Mentor Program
- 👩⚕️Company Doctor
- ⚽️Tabletop Soccer, etc.
- 🚲Bicycle Parking Space
- 🎳Team Events
Work-Life-Integration
Higher Take-Home Pay
Food & Drink
Topics You Will Work On
Job Locations
About Your Employer
Sportradar Media Services GmbH
Leonding, Wien, Gera, Bremen
At Sportradar, we have more than 1,900 employees working at more than 30 locations worldwide (including Ljubljana, Minneapolis, Munich, Oslo, Trondheim and Warsaw). We occupy a unique position at the intersection of sport, media and gaming industries. In addition to our core business operations we also operate LAOLA1.at and LAOLA1.tv – Austria's largest sports networks. Despite our full dedication to work , fun and teamwork are never far from us.
Description
- Company Size
- 250+ Employees
- Founding Year
- 2001
- Language
- German, English
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Advertising, Marketing, PR, Sports, Leisure, Media, Publishing, Internet, IT, Telecommunication
Employer reviews
by devworkplaces.com
Total
(3 Reviews)4.0
Engineering
3.6Career Growth
3.8Workingconditions
4.3Culture
4.3
Senior Application Engineer
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
- English Only
- English only required
