Level: Experienced

Job Field: IT, Network, Support

Employment Type: Full Time

Contract Type: Temporary employment

Salary: from 4.047 € Gross/Month

Location: Wolfsberg

Working Model: Onsite

Job Summary

In this role, you will handle incidents and service requests in operational IT support, coordinate collaboration between IT teams and departments, and assist with projects in the hospital's operations.

Job Technologies

Your role in the team

Operational IT Field Support at the Wolfsberg location, particularly handling incidents and service requests, as well as on-site support for users. Technical site coordination of the Wolfsberg Field Support with an overview of open issues, prioritization of local tasks, and support for structured processes in hospital operations.
Interface function between IT and MT Service Desk, IT and MT Field Support, 2nd Level of IT / Medical Technology, and the hospital's specialist departments.
Coordination of external service providers and vendors on site.
Participation in location-specific projects, changes, relocations, system implementations, and rollouts, as well as the structured transfer of relevant site information to the responsible IKTMT teams.
Support in the standardization and further development of Field Support and support processes, documentation in ITSM and Knowledge systems, as well as SAP.
Participation in a service- and solution-oriented as well as reliable IT and MT operations at the site.

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Our expectations of you

Education

High school diploma with a focus on Computer Science/Communication Technology or subjects related to Computer Science (You are welcome to apply if you will have completed the required education by the end of 09/2026!) - Alternative qualification: non-technical high school diploma with at least 2 years of professional experience in a similar field.

Qualifications

Driver's license 'B'.
German language skills (at least C1 level according to the Common European Framework of Reference for Languages).
Knowledge in the following areas is advantageous: support and service processes of an IT organization (ITIL), IT network technology, medical technology, cyber security.

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What we offer

Flexible working hours/flexitime.
Increased vacation entitlement of at least 224 hours (+ 3 days according to the Holiday Act).
Secure job and predictable salary development.
Paid lunch break, discounted canteen, and assistance with finding accommodation (affordable housing subject to availability).
Occupational health management with free seminars and lectures.
Dedicated onboarding for quick team integration with appreciative, family-friendly corporate management in a modern equipped work environment, buddy/mentor program.