Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.528 € Gross/Month
- Location
- Linz
- Working Model
- Onsite
Job Summary
In this role, you will assist users via phone and email with technical inquiries, document and track these requests, and provide initial solutions or forward them to specialists, guiding users through app usage step by step.
Your role in the team
- Telephone and written support for users with technical questions
- Recording, documentation, and tracking of inquiries
- Independent implementation of initial solutions or targeted forwarding to the responsible specialist departments.
- Step-by-step support for users in operating app applications
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Our expectations of you
Qualifications
- Basic technical understanding and enjoyment in solving problems
- Proficient handling of PC, smartphone, and common software
- Patience, resilience, and a solution-oriented work approach
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What we offer
- Full-time or part-time employment starting from 20 hours per week
- Structured onboarding and ongoing support
- Option for permanent employment
- Company cafeteria with healthy catering
- Excellent public transportation connections
- The gross salary for this position is EUR 2,528.04 per month on a full-time basis, with willingness to pay above this amount depending on qualifications and professional experience.
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Benefits
Food & Drink
Work-Life-Integration
Job Locations
This is your employer
TTI Personaldienstleistung GmbH
TTI Personaldienstleistung GmbH, active in Austria since 1989, is an established company in personnel management. It offers comprehensive services ranging from personnel selection to payroll management and is known for its expertise.
Description
- Company Type
- Recruiting Agency
- Working Model
- Hybrid, Onsite
- Industry
- Recruitment Agency
Technical support
- Salary
- from 2.528 € Gross/Month
- Location
- Linz
- Working Model
- Onsite
- Diversity
- Open for all genders
