Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 50.045 to 75.437€ Gross/Year
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role, you will manage the administration and development of Atlassian Jira, design custom workflows, and monitor system performance as well as integrations.
Job Technologies
Your role in the team
- As a One Health organization, we protect humans, animals, plants, and the environment.
- We analyze, monitor, evaluate, research, and communicate 365 days a year.
- Our IT department consists of three areas: Operations, Software Development, and Application Management.
- In the Application Management team with approximately 25 employees, we are now looking for reinforcement.
- As an Application Manager with a focus on Atlassian Jira, you will play a central role in the development, support, and optimization of our collaboration and process management platforms.
- You work closely with business units, key users, developers, and suppliers to ensure that Jira and the connected systems operate reliably, efficiently, and future-proof.
- Administration, operation, maintenance, and further development of Atlassian Jira as well as connected interface systems.
- Design, implementation, and optimization of workflows, projects, dashboards, permissions, and automations.
- Development, customization, and extension of individual software solutions based on business process analyses through programming within standard software.
- Design and implementation of integrations (e.g., REST APIs, Marketplace Apps).
- Ensuring the availability, performance, and security of the applications.
- 2nd- and 3rd-level support for Jira and related applications, including error analysis and resolution.
- Incident, problem, and change management within the scope of responsibility.
- Release planning as well as the execution of automated deployments and monitoring.
- Documentation of in-house developments, operational processes, and changes.
- Certificate management and ensuring interface functionality.
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Our expectations of you
Education
- Completed technical education (FH, university, HTL, or similar) or equivalent professional experience.
Qualifications
- Excellent scripting skills (e.g., Groovy, JavaScript, Python) and good knowledge of REST APIs and SQL databases.
- Atlassian certifications (e.g., ACP), knowledge of ITIL, Enterprise Service Management, or agile methodologies are a plus.
- Analytical, structured, and process-oriented working style combined with a hands-on mentality and high problem-solving skills.
- Strong communication skills and cross-functional thinking, initiative, willingness to learn, and quality awareness.
- Very good knowledge of German and English.
- Knowledge of ITIL, Enterprise Service Management, or agile methodologies is a plus.
Experience
- Several years of experience in administration and development of Atlassian Jira, as well as experience with Atlassian Cloud and migration projects.
- Experience with Atlassian Marketplace Apps (e.g., ScriptRunner, Tempo) as well as knowledge of CI/CD pipelines and test management is advantageous.
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What we offer
- Responsible, meaningful work with opportunities for further training.
- Work location in 1220 Vienna, Spargelfeldstraße 191; Full-time (37.5 hours per week); Starting date by arrangement.
- The classification is carried out in accordance with the AGES collective agreement.
- The collective agreement gross annual salary for full-time positions ranges from 50,045.80 euros (F4/1) to 75,437.60 euros (F6/12), with the possibility of overpayment.
- The target level for this position is F6.
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Benefits
Work-Life-Integration
- 🅿️Employee Parking Space
- ⏸Educational Leave/Sabbatical
- 🚌Excellent Traffic Connections
- ⏰Flexible Working Hours
- 🏠Home Office
More net
Health, Fitness & Fun
Food & Drink
Topics that you deal with on the job
Job Locations
This is your employer
AGES
Wien
The AGES is a company owned by the Republic of Austria. The owners are the Federal Ministry of Labour, Social Affairs, Health and Consumer Protection, and the Federal Ministry of Sustainability and Tourism.
Description
- Founding year
- 2002
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Food Products
Dev Reviews
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2.2Culture
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IT Application Manager
- Salary
- 50.045 to 75.437€ Gross/Year
- Location
- Vienna
- Working Model
- Onsite
- Diversity
- Open for all genders
