Job
- Level
- Senior
- Job Field
- Web, Application, Full Stack
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 53.802 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
You develop and maintain ServiceNow applications and integrations, handle support requests, build workflows, scripts and AI/chatbots, automate processes, own tests and delivery, and ensure reusable, maintainable, high-quality code.
Job Technologies
Your role in the team
- In this role we are seeking a Senior ServiceNow Developer, focused on supporting, maintaining and developing our Support teams ServiceNow instances.
- This includes intaking business requests from the Support team and a strong partnership with other business teams such as IT and service delivery.
- Develop, implement and maintain ServiceNow applications and related integrations from initiation to completion, tailored to the business requirements.
- Develop workflows and scripts to personalize existing ServiceNow applications and automate and improve business processes.
- Understand detailed requirements and own your code from design, implementation, test automation, and delivery of high-quality solutions to our customers.
- IMPORTANT RULES: - Maintain the original formatting and structure. - Translate technical terms correctly (e.g., "Frontend", "Backend", "DevOps", "Scrum Master"). - Use industry-standard terminology for HR and Tech. - Maintain the tone (formal/informal). - Translate only the text, do not add explanations. - Keep the structure in lists. - Technical terms that are internationally used may remain untranslated. - Ensure correct grammar and natural flow Text to translate: Design quality features and plan how the applications and solutions will evolve in the future (including Chatbot and AI concepts).
- Solve complex problems in a highly dynamic and fast-paced environment.
- Have a strong focus on code quality, reusability, and maintainability.
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Our expectations of you
Qualifications
- Level of expertise in understanding the ServiceNow Platform and its capabilities.
- Understanding of service-oriented architecture, software application architecture, and the ability to consult with end users about these topics.
- Knowledge of web-based protocols and standards (Web services, SOAP, REST, WSDL, XML).
- Understanding of data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations.
- Understanding UX principles for conversational design.
- Result-oriented and good communication skills.
- Critical thinking skills and the ability to work through problems.
- Being able to lead small project teams.
Experience
- 4+ years' experience with ServiceNow app development.
- Experience in understanding business needs and in standardizing processes and solutions at the design level.
- Experience with web technologies JavaScript, ES5+, HTML, CSS/SCSS, SQL.
- Experience in AI Chatbot development (NLP, ML, LLM).
- Experience in one or more JavaScript frameworks like AngularJS or React.
- 3+ years of working experience with ServiceNow modules like Service Portal, CSM and ITSM.
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Benefits
Health, Fitness & Fun
- ⚽️Tabletop Soccer, etc.
- 🧠Mental Health Care
- 🚲Bicycle Parking Space
- 👩⚕️Company Doctor
- 🙂Health Care Benefits
- 🎳Team Events
More net
- 💻Company Notebook for Private Use
- 🛍Employee Discount
- 📱Company Phone for Private Use
- 💵Bonus Payments
- 🚎Public Transport Allowance
Work-Life-Integration
- 😇Time for External Voluntary Work
- 🕺No Dresscode
- 🏠Home Office
- 🚌Excellent Traffic Connections
- ⏰Flexible Working Hours
Food & Drink
Job Locations
Topics that you deal with on the job
This is your employer
Tricentis GmbH
Wien
Tricentis is the global leader in enterprise continuous testing, widely credited for reinventing software testing for DevOps, cloud, and enterprise applications. The Tricentis AI-powered, continuous testing platform provides a new and fundamentally different way to perform software testing.
Description
- Company Size
- 250+ Employees
- Founding year
- 2007
- Language
- English
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Consulting, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)3.2
Engineering
3.3Career Growth
3.3Workingconditions
3.3Culture
2.8
Senior ServiceNow Developer
- Salary
- from 53.802 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
