Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.800 € Gross/Month
- Location
- Gleisdorf
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will support 1st level B2B customer service, administer Windows Server environments, and handle issue analysis and IT support for internal employees.
Job Technologies
Your role in the team
- Support in 1st Level Support for B2B customers - via phone, email, and occasionally on-site.
- Management and administration of Microsoft Windows Server environments as well as the company's own data center infrastructure (DELL).
- Analysis and troubleshooting of IT disruptions and errors in a virtualized server environment.
- Independent root cause analysis of technical issues.
- Maintenance and documentation of support cases in the ticket system.
- IT support for internal employees, including management of workplace systems and end devices.
- Management of user and access rights across various systems (User management).
- Support of virtualized Windows-based server environments with experienced colleagues.
- Contribute to the further development of our IT infrastructure and IT-based processes.
- On-call duty on various weekends by arrangement.
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Our expectations of you
Education
- Completed technical education with a focus on IT (apprenticeship, technical school, HTL, ...).
Qualifications
- Knowledge in one or more of the following areas: Windows Server Administration, Windows Client Administration, Microsoft Office environment.
- Nice-to-have: Windows Server certification(s).
- Structured and independent way of working.
- A high level of service orientation and problem-solving skills.
- Enjoyment in customer contact, team spirit, and a sense of responsibility.
- Enthusiasm for technical topics and a willingness to continuously learn.
- Very good knowledge of German and English.
- Driver's license B.
Experience
- Initial practical experience in Windows system administration.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Job Locations
This is your employer
Hiebler & Partner GmbH
Hiebler & Partner Personal- & Projektmanagement GmbH specializes in personnel placement and consulting services. The company offers IT services and focuses on mechanical engineering, automotive, and software/IT.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
System Administrator
- Salary
- from 2.800 € Gross/Month
- Location
- Gleisdorf
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
