Job
- Level
- Senior
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Salzburg
- Working Model
- Hybrid, Onsite
Job Summary
You administer and improve the client, mobile device and printer landscape, resolve incidents remotely across Austria, coordinate 2nd/3rd-level escalations, run rollouts, maintain documentation and train service desk colleagues.
Job Technologies
Your role in the team
- Administration and further development of the existing client, mobile device, and printer landscape
- Close collaboration with our 2nd and 3rd level teams, as well as support in implementing changes and introducing new IT solutions and IT technologies.
- Troubleshooting and fault resolution (client, printer, peripherals; mobile devices) remotely and nationwide in Austria
- Creation and updating of documentation and user manuals
- Technical Knowledge Transfer in the IT Service Desk
- Ensuring high customer satisfaction through quick, proactive, and effective problem resolution.
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Our expectations of you
Education
- Technical education with a focus on IT (apprenticeship, HTL, university)
Qualifications
- Technical understanding and solid knowledge of the Windows environment and network technologies
- ITIL knowledge is an advantage
- Excellent German and English skills
- Joy in dealing with people
- Proactive, responsible, and quality-conscious personality with a strong service orientation.
Experience
- Professional experience in the IT environment, ideally in a broad, generalist role.
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Benefits
Work-Life-Integration
More net
Health, Fitness & Fun
Food & Drink
Job Locations
Topics that you deal with on the job
This is your employer
Lagermax Internationale Spedition GmbH
Salzburg, Obertrum Am See, Straßwalchen
At Lagermax, we specialize in transportation services such as express delivery, cargo shipping and logistics. We are dedicated to providing our customers with efficient and reliable service no matter how large or small your shipment may be.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Logistics, Transportation
Senior IT Support Manager
- Location
- Salzburg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
