Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 45.000 € Gross/Year
- Location
- St. Pölten
- Working Model
- Onsite
Job Technologies
Your role in the team
- As an experienced technician, you are the contact person for our customers when it comes to complex questions about the software or hardware used.
- You will record, classify and process inquiries and provide technical and organizational support.
- You will also train users in the program functionality online (by telephone, remote maintenance) or, in exceptional cases, on-site.
- After the training phase, you will support our customers in a weekly on-call shift.
- You document all activities you perform to help the customer in our ticket system.
- You are in constant communication with product management and the development team to clarify product-specific requirements.
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Our expectations of you
Education
- As a basis for your future professional life, you have completed an IT-oriented (HTL) training.
Qualifications
- You are an IT technician and would like to develop further in an internal department and contribute your specialist knowledge.
- Ideally, you have already worked with databases and reading log files is no problem for you.
- You are interested in technology and have good knowledge of common MS Office applications.
- You enjoy dealing with customers and working in a team.
- Your excellent service and customer-oriented communication skills round off your profile.
Experience
- Ideally, you have experience in 2nd level support or equivalent relevant industry knowledge.
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Benefits
Work-Life-Integration
- 🚌Excellent Traffic Connections
- 🏠Home Office
- 🅿️Employee Parking Space
- 🐕Animals Welcome
- ⏰Flexible Working Hours
- 🕺No Dresscode
- 🧳Relocation Support
- 😇Time for External Voluntary Work
Health, Fitness & Fun
- 🧠Mental Health Care
- 🙂Health Care Benefits
- 💰Team Budget for Free Use
- ♿️No Physical Barriers
- 🧘♀️Massage, Yoga, etc.
- 🏋🏿♂️Fitness Offers
More net
Food & Drink
Job Locations
Location St. Pölten
Europaplatz 6
3100 Sankt Pölten
Austria
Topics that you deal with on the job
This is your employer
CompuGroup Medical (CGM)
Steyr, Graz, Hall In Tirol, Salzburg, Steyr, Wiener Neudorf, Martinsried, St. Pölten, Wien, Sankt Pölten, Sankt Pölten, Asten, Wien, Linz, Erlangen, Idstein, Koblenz, Bochum, Hamburg
The CGM Clinical Österreich GmbH (formerly known as Systema Human Information Systems GmbH) is the largest provider of medical software in Austria. This company headquartered in Steyr/OÖ optimizes all doctor and organizational activities within hospitals and health care facilities with its integrated information services.
Description
- Company Size
- 250+ Employees
- Founding year
- 1972
- Language
- German, English
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Healthcare, Social Sector, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(4 Reviews)3.4
Career Growth
3.5Workingconditions
3.8Culture
3.3Engineering
3.1
2nd Level Support Engineer
- Salary
- from 45.000 € Gross/Year
- Location
- St. Pölten
- Working Model
- Onsite
- Easy Apply
- Easy Apply