Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 40.000 € Gross/Year
- Location
- Gemeinde Wiener Neudorf
- Working Model
- Onsite
Job Technologies
Your role in the team
- You are the first point of contact (m/f/d) for our customers (doctors' offices) when it comes to questions about the software or hardware used.
- You will record, classify and process inquiries and provide technical and organizational support.
- After the training phase, you will support our customers in a weekly on-call shift.
- You forward more complex inquiries to 2nd level support for a more in-depth analysis.
- You document all activities you perform to help the customer in our ticket system.
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Our expectations of you
Qualifications
- You are an IT technician and would like to develop further in an internal department and contribute your specialist knowledge.
- You are interested in technology and have good knowledge of common MS Office applications.
- You enjoy dealing with customers and working in a team.
- Your excellent service and customer-oriented communication skills round off your profile.
Experience
- You have experience in telephone customer service, e.g., through working as a technical help center employee (m/f/d) / call center agent (m/f/d), have worked in a doctor's office for many years, or have equivalent professional experience.
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Benefits
Work-Life-Integration
- 🚌Excellent Traffic Connections
- 🏠Home Office
- 🅿️Employee Parking Space
- 🐕Animals Welcome
- ⏰Flexible Working Hours
- 🕺No Dresscode
- 🧳Relocation Support
- 😇Time for External Voluntary Work
Health, Fitness & Fun
- 🧠Mental Health Care
- 🙂Health Care Benefits
- 💰Team Budget for Free Use
- ♿️No Physical Barriers
- 🧘♀️Massage, Yoga, etc.
- 🏋🏿♂️Fitness Offers
More net
Food & Drink
Job Locations
Location Gemeinde Wiener Neudorf
Ricoweg 2351
2351 Wiener Neudorf
Austria
Topics that you deal with on the job
This is your employer
CompuGroup Medical (CGM)
Steyr, Graz, Hall In Tirol, Salzburg, Steyr, Wiener Neudorf, Martinsried, St. Pölten, Wien, Sankt Pölten, Sankt Pölten, Asten, Wien, Linz, Erlangen, Idstein, Koblenz, Bochum, Hamburg
The CGM Clinical Österreich GmbH (formerly known as Systema Human Information Systems GmbH) is the largest provider of medical software in Austria. This company headquartered in Steyr/OÖ optimizes all doctor and organizational activities within hospitals and health care facilities with its integrated information services.
Description
- Company Size
- 250+ Employees
- Founding year
- 1972
- Language
- German, English
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Healthcare, Social Sector, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(4 Reviews)3.4
Career Growth
3.5Workingconditions
3.8Culture
3.3Engineering
3.1
IT application manager
- Salary
- from 40.000 € Gross/Year
- Location
- Gemeinde Wiener Neudorf
- Working Model
- Onsite
- Easy Apply
- Easy Apply