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Data, AI, Analytics & Platforms Manager

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Job

  • Level
    Senior
  • Job Field
    BI, Data
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    65.606 to 104.400€ Gross/Year
  • Location
    Vienna
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this role, you will design scalable data solutions using Python, SQL, and Snowflake to integrate local data sources and implement AI applications in data analytics and automation.

    Job Technologies

    Your role in the team

    • As DAP Manager (Data, AI, Analytics & Platforms), you will act as the local technical expert for data, analytics, automation and AI within the Execution Excellence function at Novartis Pharma Austria.
    • In this role, you will take ownership of driving value from data and AI across Commercial, Value & Access (V&A), and Medical Affairs teams - ensuring that global Novartis strategy and capabilities are translated into impactful solutions.
    • You will work across the core Novartis analytics and platform stack - including Python, Azure, Snowflake, and Power BI - to design and deliver applied automation solutions, AI/GenAI use cases, and scalable data products.
    • Execution Excellence Data, AI, Analytics and Platforms manager supports Commercial, Value & Access and Medical Affairs teams across the following listed accountabilities.
    • Act as a hands-on data and analytics expert within Execution Excellence, developing production-grade solutions in Python and SQL for data transformation, statistical modeling, machine learning, and automation - working closely with technically strong Integrated Insights Managers.
    • Design, build, and own local data models, transformation logic, and scalable SQL pipelines in Snowflake, applying global data architecture standards to local business needs in close collaboration with DDIT and International CLS DAP.
    • Take full accountability to integrate local data sources (e.g., CRM, SFMC, financial and market data platforms) into the global Snowflake ecosystem, ensuring high standards of data quality, lineage, governance, and compliance with local data privacy regulations.
    • Co-create Power BI solutions, lead the end-to-end design and enable dashboarding and reporting solutions.
    • Build and maintain robust, scalable Power BI semantic models on Snowflake, ensuring high performance, reliable refresh cycles, and a consistent single source of truth for business-critical metrics.
    • Leverage Azure, Open AI data, and novel AI services to enable data integration, model development, deployment, and AI use cases - ensuring full alignment with the global Novartis platform landscape.
    • Collect and prioritize local business requirements for AI/GenAI, agentic AI, and advanced analytics; co-define the country AI roadmap with the Head of Integrated Insights & DAP, International CLS DAP, and BSI DAP Ops.
    • Drive local adoption and impact of AI/GenAI and agentic AI products aligned with International DAP strategy and the Novartis AI Strategy, including AI-driven recommendations, Next Best Action, execution orchestration tools, content and campaign optimization, and emerging agentic AI workflows that autonomously plan and execute multi-step analytical or operational tasks.
    • Define and apply measurement frameworks for AI use cases (adoption, recommendation quality, time saved, autonomy levels for agentic solutions, business impact on key KPIs) and consolidate learnings to inform future roadmap decisions.
    • Champion responsible and ethical AI use locally, ensuring all AI/GenAI and agentic deployments respect data privacy, the Novartis Code of Ethics, functional separation requirements (including medical/commercial boundaries) and emerging AI governance standards.
    • Coordinate with Capability Building to plan and deliver AI/GenAI and agentic AI training and enablement, ensuring users understand how to interpret, oversee and safely act on AI-generated insights and AI agent outputs.
    • Create and maintain reusable analytical assets and automation workflows to drive efficiency, scalability, and reproducibility across use cases.
    • Lead the localization, configuration, and linkage of selected platforms (e.g., CRM, SFMC, financial and market data platforms), ensuring they are effectively tailored to local market needs in alignment with International CLS DAP, IMACE DAP, and V&A guidance.
    • Partner closely with the local Field Excellence and Integrated Insights teams to ensure reliable day-to-day platform operations, including system availability, performance monitoring, and timely incident resolution - working in collaboration with BSI Hyderabad, DDIT, and external vendors to maintain uninterrupted business operations across campaigns, field execution, and medical engagement.

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    Our expectations of you

    Education

    • University degree in informatics, bioscience or business administration.

    Qualifications

    • English/Country language desirable.
    • Profound knowledge of data modeling and databases.
    • Expertise in SQL, Python for data transformation.
    • Snowflake (preferably) or Databricks or equivalent extensive knowledge.
    • Azure, OpenAI or similar.
    • PowerBI and dashboard solutions for insights generation and data presentation.
    • Copilot applications, Copilot Studio and Microsoft 365 use cases.
    • Change Management and Capability Building to ensure AI adoption in the corporate setting and to enable AI-generated insights.

    Experience

    • 5+ years in digital platforms, automation, AI or analytics roles.

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    What we offer

    • The rewards of being part of our team go far beyond base pay and incentives.
    • We also offer a variety of competitive benefits in kind to help you thrive personally and professionally, such as insurance plans, retirement plans, wellbeing resources and global recognition programs.
    • In addition, we provide flexible and hybrid working options, where possible, and a minimum of 14 weeks paid parental leave.
    • Expected Annual Base Salary Range for role: €65,606.00 - €104,400.00.
    • The salary offered is determined based on gender-neutral objectives, such as relevant skills, competencies and experience in accordance with the Novartis pay setting policy and upon joining Novartis will be reviewed periodically.
    • In addition to your base salary, you may be eligible for a performance-based bonus depending on certain performance parameters.
    • Further details will be provided during the application process.
    • Pay equity is a fundamental principle of our employment policy and reflects our commitment to create a diverse, equitable and inclusive environment that treats all employees with dignity and respect, as outlined in our Code of Ethics.
    • In accordance with Austrian law, we are obliged to disclose the minimum salary as stated in the collective bargaining agreement.
    • For this position, the minimum salary is €40,306 per year (based on full-time employment).
    • In most cases, the actual salary will be higher, as we strive to maintain a competitive position in the market and consider your previous experience, qualifications and individual competencies.

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    Benefits

    Work-Life-Integration

    Topics that you deal with on the job

    Job Locations

    Map of company locations
    • Location Vienna

      Austria

    This is your employer

    Novartis

    Novartis

    Kundl

    Members of the Novartis Group, we have locations in Kundl, Schaftenau, Unterach/ Attersee and Vienna where we are focused on researching, developing, producing and selling medications. For over 70 years medications have been produced biotechnologically in Kundl.

    Description

  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Pharmaceutical Sector, Chemical Industry, Biotech
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    Logo Novartis

    Data, AI, Analytics & Platforms Manager

    Salary
    65.606 to 104.400€ Gross/YearNet salary converted from the gross salary in the job ad.44.088 to 65.293 € net/Year
    Location
    Vienna
    Working Model
    Hybrid, Onsite
    Diversity
    Open for all genders

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