Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.420 € Gross/Month
- Location
- Marktgemeinde Völs
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will handle technical requests from employees, resolve hardware and software issues, and utilize monitoring tools for proactive problem detection and resolution in a shift system.
Your role in the team
- In this role, you will support our employees with IT inquiries as part of our IT customer service team and handle the efficient support of technical requests within the company during shift duty.
- Your responsibilities include handling troubleshooting requests via phone or our internal ticket system, as well as assisting in resolving arising issues.
- After intensive onboarding, you will handle hardware and software issues of our employees.
- Our monitoring software assists you in the early detection of potential issues, which are proactively addressed within the team.
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Our expectations of you
Education
- Completed commercial or technical training (e.g., apprenticeship, Matura, or similar).
Qualifications
- Teamwork & Communication Skills
- High Service Orientation & Carefulness
- Independent & self-responsible working style
- Enjoyment in customer contact
Experience
- Ideally, some initial professional experience
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What we offer
- Innovative & forward-looking company with a family-like & collegial working environment
- Home office option
- Attractive discounts & sports offers
- Changing rooms & shower facilities for the active commute to work
- Parking & excellent public transportation connections
- Support for KlimaTicket Tirol
- The basis for remuneration is the applicable collective agreement.
- Of course, we reward qualifications and relevant professional experience with a corresponding overpayment.
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Benefits
Work-Life-Integration
More net
Food & Drink
Job Locations
This is your employer
MPREIS Warenvertriebs GmbH - Zentrale
Völs
The Tiroler Familienunternehmen is a sustainable company that creates quality of life in everyday life, supports local businesses, and ensures jobs locally. In marketing regional foods, the family-owned business takes on a pioneering role.
Description
- Founding year
- 1920
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Trade
IT Customer Service Employee
- Salary
- from 2.420 € Gross/Month
- Location
- Marktgemeinde Völs
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
