Job
- Level
- Lead
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 4.400 € Gross/Month
- Location
- Linz
- Working Model
- Onsite
Job Summary
In this role, you will lead the IT team in Linz and actively participate in handling incidents and service requests while carefully implementing the central IT directives from the Thalia Group.
Your role in the team
- You will take on the disciplinary leadership of the IT team in Linz, Austria, while actively participating in the day-to-day operational IT activities.
- Technical specifications are centrally derived from the IT department of the Thalia Group.
- In your role as a team leader in Austria, you are responsible for the coordinated implementation.
- You actively participate in daily IT operations and support ongoing activities in the IT Retail and IT Service Desk areas.
- In this role, you will be responsible for handling incidents and service requests, ensuring stable processes, and providing quick and sustainable solutions in operational activities.
- You are responsible for implementing the central IT directives and standards of the Thalia Group and ensuring their seamless integration into the Austrian operations.
- In this role, you coordinate collaboration with internal departments, branch organizations, and international IT teams, and manage alignment with external service providers and partners.
- You lead the IT team at the Linz location in a disciplinary capacity, develop your team members, and manage personnel deployment.
- Through clear objectives and structured organization, you ensure a high-performing, solution-oriented team environment.
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Our expectations of you
Qualifications
- Good understanding of IT operational processes (support, systems, infrastructure).
- Strong hands-on mentality as well as a structured and solution-oriented way of working.
- High communication and coordination skills.
- Reliable and flexible working style in a dynamic environment.
Experience
- Several years of experience in the IT environment, ideally in operational IT services, as well as experience in leading employees.
- Experience in collaborating with various stakeholders.
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What we offer
- Team-oriented corporate culture and communication at eye level, as well as dedicated teams with which challenges are tackled together.
- A responsible role.
- Training opportunities to support personal and professional development.
- Flexible working hours and the possibility to perform tasks from home.
- A secure job as well as a reliable employer.
- The gross monthly salary for this position is at least EUR 4,400.
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Thalia Buch & Medien GmbH
Linz
At Thalia, we are the first and foremost destination for book lovers in Austria. Our bookstore is a place of information, inspiration and fascination that creates new dimensions in the world of books. We provide an unparalleled reading experience for our customers and continue to be one of the most popular destinations for bibliophiles throughout the country
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Trade