Job
- Level
- Experienced
- Job Field
- IT, Support, Application
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.500 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will manage and optimize our DMS and CRM systems, provide support to departments for inquiries and issues, and develop innovative processes for efficiency enhancement.
Your role in the team
- Management of our DMS (Dealer Management System) and CRM system.
- Support of the business units with inquiries, disruptions, and change requests (2nd/3rd level support).
- Interface function with external implementation partners and internal specialist departments.
- Knowledge development for all departmental processes in automotive retail and documentation of the processes.
- Derivation of improvement potentials from the current state processes and design of innovative, efficient, and future-oriented processes, formulated as technical requirements.
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Our expectations of you
Education
- Completed technical education (HTL, FH, university) with a focus on IT.
Qualifications
- Very good knowledge of German and English.
- High level of service orientation and analytical thinking.
- Structured and independent way of working.
- Communicative, team-oriented personality with a high level of commitment.
Experience
- Professional experience in application support.
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What we offer
- Independent management of a complex retail application.
- Working with over 20 car dealerships across Austria.
- Short decision-making paths with a strong sense of team spirit.
- Modern office environment with parking facilities.
- Professional support during the onboarding process.
- Attractive internal corporate benefits (e.g., top discounts on car purchases, spare parts, as well as service, financial services, and much more).
- A secure job within a strong and successful corporate group.
- Customized development opportunities with potential discussions and perspective planning.
- Attractive flexible working hours model including a home office option.
- We offer a gross monthly salary starting from EUR 3,500. For us, a market-compliant compensation in accordance with your experience and knowledge is a matter of course. The actual salary will therefore be agreed upon with you during a personal interview.
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Benefits
Work-Life-Integration
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Topics that you deal with on the job
Job Locations
This is your employer
DENZEL Gruppe
Seiersberg-Pirka, Wien
In today's interconnected world, a strong and attractive transportation offering is more important than ever. No Austrian company does this better than DENZEL Gruppe: as an importer of leading global brands, provider of major car brands with its own branches in the biggest cities, and creator of comprehensive and innovative service concepts like DENZELCARE.
Description
- Founding year
- 1934
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Vehicle Manufacturing, Supplier, Trade
Dev Reviews
by devworkplaces.com
Total
(1 Review)Engineering
2.5Career Growth
3.0Culture
3.2Workingconditions
3.4
IT Application Manager
- Salary
- from 3.500 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
