Job
- Level
- Experienced
- Location
- Vöcklabruck, Linz, Wels, Zell am Moos, Salzburg
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 50.000 € gross/year
Job Summary
In this role, you will serve as the primary technical contact for customer inquiries, addressing technical challenges in energy management systems, conducting fault analyses, and implementing control concepts.
Your role in the team
- As a Technical Support at the Wels location, you contribute to shaping the strategic direction of our technologies by focusing on solving technical challenges through reliable support services.
- You work closely with the technical, sales, and development departments and are the primary technical contact for our customers.
- Your feedback makes a significant contribution to the continuous development of our products and solutions.
- You are the first point of contact for technical customer inquiries and disruptions within the scope of 1st Level Support, ensuring professional and solution-oriented support for our customers.
- You configure, maintain, monitor, and service energy management systems and facilities in-house and support reliable plant operation.
- You implement modern regulation and control concepts in the field of energy and environmental technology, conduct fault analyses, and assist in troubleshooting technical issues.
- They test new ideas and features in load and energy management and work closely with the technical, sales, and development departments to continuously improve our products and services.
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Our expectations of you
Education
- You have completed an electrical engineering or technical training (apprenticeship, master craftsman, or HTL).
Qualifications
- You are passionate about future technologies, energy engineering, photovoltaics, storage solutions, and electromobility.
- A structured and analytical work approach, a high quality awareness, and team spirit complete your profile.
Experience
- Ideally, you have knowledge or initial professional experience in the fields of network and bus technologies, measurement, control and regulation engineering, IT or network technology, or comparable areas of expertise.
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What we offer
- Flexible work models, including flextime and hybrid options, to best combine your personal and professional life.
- Access to various health measures, our Global Employee Assistance Program, and a gender-neutral parental leave policy.
- Participation in the Global Employee Shareholder Acquisition Program (ESAP) and meal allowance.
- Extensive training opportunities and structured development programs to advance your career.
- A dynamic, international work environment that promotes collaboration and innovation.
- To comply with legal regulations, we refer to the minimum salary of the collective agreement of the electrical and electronics industry amounting to €50,000 gross per year for a 38.5-hour workweek.
- Willingness to pay above the standard salary, depending on qualifications and experience, is present.
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Benefits
Work-Life-Integration
Food & Drink
Higher Take-Home Pay
Topics You Will Work On
Job Locations
About Your Employer
ABB AG
Wiener Neudorf
ABB is a global technology leader that works closely with its customers in the energy, industrial, and transportation sectors to drive the future of industrial digitalization.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Electronics, Automatization, Power Sector, Economy, Engineering Industry
Employer reviews
by devworkplaces.com
Total
(1 Review)3.5
Workingconditions
4.0Engineering
3.1Culture
3.7Career Growth
3.2
Technical Support
- Salary
- from 50.000 € gross/yearEstimated net salary based on the gross salary in the job ad.from 35.627 € net/year
- Location
- Vöcklabruck, Linz, Wels, Zell am Moos, Salzburg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
