Job
- Level
- Experienced
- Job Field
- Project, Requirements
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.175 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will identify complex requirements for processes and IT systems, optimize internal structures, and support the technical implementation of effective solutions.
Job Technologies
Your role in the team
- Identification, analysis, prioritization, and formulation of complex requirements for processes and IT systems.
- Consideration of requirements from both the company's perspective and the customer's point of view.
- Liaison between departments, production, and IT to coordinate requirements.
- Key interface role as a Business Analyst for the development of solutions following an in-depth inventory analysis.
- Optimization of internal structures and business processes through targeted solution development.
- Identification of the needs of various stakeholders, evaluation, and development of solution concepts.
- Support in the technical implementation of the developed solutions.
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Our expectations of you
Education
- Completed vocational training, ideally with an IT focus (e.g., apprenticeship/HTL), or equivalent relevant professional experience.
Qualifications
- Relevant experience with the ITSM solution ServiceNow is desirable.
- Solid understanding of processes in ITIL, ideally with ITIL 4.
- Solution-oriented and independent working style.
- Strong team skills and excellent communication abilities.
- Willingness to familiarize oneself with new topics and actively drive them forward.
- The desire to make Vienna climate-fit for the future together with the Vienna Stadtwerke Group.
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Benefits
More net
- 💻Company Notebook for Private Use
- 🛍Employee Discount
- 🎁Employee Gifts
- 📱Company Phone for Private Use
- 💵Bonus Payments
Health, Fitness & Fun
Work-Life-Integration
Food & Drink
Job Locations
Topics that you deal with on the job
This is your employer
WienIT
Wien
The WienerIT team is the digital backbone of the Wiener Stadtwerke Group. We are at the forefront of digitizing everything that makes Vienna one of the world's most livable cities. As central IT & Business Partners, we get our city's transportation networks moving, make Vienna Energy shine, and build the network infrastructure for all of Vienna's digital networks. We find solutions for group-wide cases – whether it involves pioneering work in digital transformation, personnel processes or print jobs. We create smart services that make Vienna futureproof.
Description
- Company Size
- 250+ Employees
- Language
- German
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(3 Reviews)Workingconditions
4.1Culture
4.4Engineering
3.6Career Growth
4.5
Business Engineering Analyst
- Salary
- from 3.175 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
