Job
- Level
- Experienced
- Job Field
- IT, Project, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 65.000 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- Development of the vision and roadmap for our ServiceNow platform in alignment with corporate goals and user requirements.
- Analysis, prioritization, and management of new requirements.
- Management of the agile development team.
- Management of rollouts.
- Project management of subprojects in this area.
- Close collaboration with the Application Owner (Operations), our service providers, and various stakeholders to develop innovative and effective solutions.
- Organization and facilitation of training sessions and workshops in this area.
- Digital implementation responsibility in the area of simplification and standardization of ITSM processes.
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Our expectations of you
Education
- Completed degree or relevant professional experience in the IT sector, ideally in a similar role.
Qualifications
- Ability to understand and optimize complex ITSM processes.
- ITIL certification(s) are an advantage.
- Strong analytical and problem-solving skills.
- Excellent communication skills in German and English.
- Team-oriented personality with leadership skills.
Experience
- Experience in the implementation and management of ServiceNow or similar ITSM systems.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
More net
- 🚙Company Car
- 💻Company Notebook for Private Use
- 🚎Public Transport Allowance
- 📱Company Phone for Private Use
- 🛍Employee Discount
Food & Drink
Job Locations
Location Vienna
Wagenseilgasse 3
1120 Wien
Austria
Topics that you deal with on the job
This is your employer
ACP Österreich
Feldbach, Graz, Rott, Gmunden, Wien, St. Pölten, Traun
ACP provides businesses, government agencies, and other organizations with end-to-end IT solutions that are tailored to their specific needs. Our comprehensive portfolio includes consulting, procurement and integration services; managed services; data center services; and financing for all types of IT products and systems. We understand the unique challenges these organizations face when it comes to technology, so we offer comprehensive support every step of the way.
Description
- Company Size
- 250+ Employees
- Founding year
- 1993
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Trade, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)3.8
Career Growth
4.1Workingconditions
4.5Culture
3.6Engineering
3.1
IT Service Owner
- Salary
- from 65.000 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
