Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 55.076 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will enhance eGovernment portals, ensure stable operations, conduct error analyses, and process service requests during regular operating hours.
Job Technologies
Your role in the team
- The Authentication Applications team manages central eGovernment portals such as the BRZ Portal Austria, the Federal Service Portal, as well as various specialized and employee portals.
- We ensure a stable, secure, and modern operation of these platforms and continuously develop them together with our partner institutions.
- In doing so, we ensure high availability, reliable authentication, and an optimal user experience for citizens and administrative organizations.
- Support of the operation of IT specialist applications within the team with a focus on the Federal Service Portal.
- Provision of product-specific components for smooth operation.
- Incident Management, Problem Management: Error analysis (code analysis and log file analysis) within the scope of a duty shift from 7:00 AM to 5:00 PM.
- Processing of service requests.
- Technical product acceptance tests for release patches.
- Release management in coordination with operations management and solution management.
- Technical support in projects as needed.
- Ensuring the substantive customer process know-how.
- If applicable, execution of the customer's business processes (on behalf of the customer).
- 7 x 24 on-call duties required within the scope of maintenance windows and projects.
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Our expectations of you
Education
- Completed technical education (HTL, FH, or university) or equivalent qualification.
- ITIL knowledge or training is an advantage.
Qualifications
- Excellent knowledge in the following technologies and areas: Linux systems (preferably RedHat), container platforms (preferably OpenShift), monitoring tools (preferably Zabbix or Grafana), XML or JSON is advantageous, Apache, Tomcat or Spring Boot is desirable.
- Database knowledge with PostGreSQL is an advantage.
- Infrastructure automation (preferably Puppet).
- Access management technologies such as SAML, OIDC, or Shibboleth are advantageous.
- Willingness to undergo security clearance in accordance with § 55 of the Security Police Act.
- Proficient in German.
Experience
- Extensive professional experience in the environment of medium or large heterogeneous IT system landscapes.
- Practical experience in Second Level Support.
- Experience with scripting (Bash, Python, or Perl).
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What we offer
- Depending on the level of education and relevant professional experience, the annual gross salary according to the BRZ collective agreement starts from EUR 55,076.70 when the requirements profile is fully met.
- This salary indication refers to a full-time position with a workload of 38.5 hours per week.
- With several years of professional experience, overpayment may be possible depending on the specific qualifications.
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Benefits
Work-Life-Integration
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Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
Bundesrechenzentrum GmbH
Wien
The Bundesrechenzentrum GmbH is the leading IT service provider and E-Government partner of the Austrian government. With over 1,200 employees, BRZ supports more than 30,000 IT jobs at 1,200 locations and achieves an annual revenue of 260 million euros.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(5 Reviews)3.8
Career Growth
4.0Engineering
3.2Workingconditions
3.8Culture
4.2
Application Manager for Portals
- Salary
- from 55.076 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
