Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 45.000 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you design and implement ITSM systems, maintain their configuration, troubleshoot issues, support projects, and manage the knowledge base while communicating closely with clients.
Job Technologies
Your role in the team
- Participation in the design and implementation of ITSM systems
- Support for internal and external projects
- Configuration and maintenance of ITSM systems according to best practices and security policies
- Identification and resolution of disruptions and issues
- Communication and Customer Support
- Documentation and Maintenance of the Knowledge Base
This text has been machine translated. Show original
Our expectations of you
Qualifications
- Knowledge of ITIL Foundation
- High quality awareness, analytical working style, and a solution-oriented mindset
- Excellent communication skills (German and English)
- Teamwork and Initiative
Experience
- Experience with ServiceNow is advantageous, particularly in the areas of ITSM, CSM, and ITOM.
- Knowledge of JavaScript, HTML, and CSS as well as experience with low-code technologies for implementing requirements.
This text has been machine translated. Show original
Benefits
Work-Life-Integration
Health, Fitness & Fun
More net
Job Locations
Location Vienna
Austria
This is your employer
CANCOM a+d IT Solutions GmbH
Brunn Am Gebirge
CANCOM is a trusted partner when it comes to helping companies transition into the digital age. We work closely with clients to help reduce IT complexity and pave the way for greater success through the use of state-of-the art technology solutions. Our comprehensive suite of services caters to the unique IT needs of businesses, organizations, and government institutions alike. With CANCOM, you'll get everything you need from A to Z in terms of tailored IT solutions.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Consulting
System Engineer ITSM
- Salary
- from 45.000 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
