Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will handle IT support requests in First and Second Level, conduct troubleshooting and assist teams with software and hardware issues both onsite and remotely.
Job Technologies
Your role in the team
- Acceptance and processing of IT support requests (First/Second Level).
- Onsite & remote support and troubleshooting for software and hardware issues.
- Collaboration with system administrators and other teams.
- Maintenance of knowledge bases and documentation.
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Our expectations of you
Education
- Completed IT training (e.g., Fachinformatiker:in for System Integration) or a comparable qualification.
Qualifications
- Good knowledge of the Windows environment, Active Directory, as well as hardware and peripherals.
- Strong communication skills, service orientation, and a structured way of working.
- Very good German skills (at least C1) and good English skills (at least B2).
- Class B driver's license and willingness to undertake occasional business trips.
Experience
- Initial experience in IT support or system administration is desirable.
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What we offer
- We reward your contribution to our success with an attractive salary package.
- In our in-house Academy, we promote your career with tailored training programs.
- Whether it's the gym, yoga, or wellness - your wellbeing is important to us.
- Work flexibly and efficiently with a Surface Pro 7+, a company mobile phone, and a portable monitor.
- You decide how and where you are most productive.
- Save time and money with exclusive employee discounts.
- Our onboarding program, including personal mentoring, ensures that you start your new job optimally and are well prepared for the challenges of everyday work.
- Massage chair, table football, darts, and consoles - for your well-deserved break.
- Experience unforgettable moments at our summer parties, after-work events, and team-building activities – because team spirit is our top priority!
- Stay flexible and environmentally conscious - whether for your commute or spontaneous outings in your free time.
- Projects with the top 20 DAX-listed companies.
- Become part of a team that actively and creatively shapes solutions.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
More net
Job Locations
This is your employer
Somi Experts Gmbh
SOMI Experts GmbH, founded in 2010, is an experienced personnel service provider focused on IT services and the placement of IT experts. The company offers comprehensive solutions across various industries.
Description
- Company Type
- Recruiting Agency
- Working Model
- Hybrid, Onsite
- Industry
- Recruitment Agency
Support Engineer
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
