Job
- Level
- Experienced
- Job Field
- IT, Software, DevOps
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 60.466 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
AI Summary
As a ServiceNow expert, you will implement digital workflows to optimize business processes from conception to rollout, leveraging Agile methods, ITIL, and Design Thinking.
Job Technologies
Your role in the team
- More efficient, faster, more personal – digital processes are more than just a nice-to-have. They are the #booster of successful companies.
- Convince our clients and take them on the fast lane.
- As a #ServiceNow expert, you know the potential of service management platforms.
- And how you can directly improve our clients' value creation with it.
- You understand their business processes and individual requirements.
- And this in turn enables you to implement ServiceNow as a comprehensive platform for the digitalization of corporate processes tailored to their needs.
- From the initial conception through architecture to the final rollout.
- For intelligent #Workflows and a modern #UserExperience.
- Shape the digital transformation of international clients.
- Whether medium-sized companies or large corporations – you know our clients and their industries.
- You leverage this and help them implement their business processes on the ServiceNow platform in the best possible way.
- Accelerate the transformation with digital workflows.
- Your goal is to position our clients for the future and make their technology, employee, customer, and creator workflows more efficient.
- To achieve this, you implement agile methodologies, identify opportunities for innovation such as #GenAI, and engage our clients in a convincing manner.
- Position yourself with your team as ServiceNow experts.
- The expertise in your team is as diverse and unique as your colleagues themselves.
- You consolidate your domain-specific knowledge and successfully apply it in projects.
- Your clients know this and trust in your expertise.
- Stay up to date.
- You are the first to know when there are updates on the platform.
- You continuously develop your skills – independently and through internal and ServiceNow-specific training programs.
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Our expectations of you
Education
- You have completed a degree in IT and have at least three years of experience in consulting projects related to ServiceNow.
Qualifications
- You are familiar with at least one ServiceNow Technology workflow area, specifically ITSM, ITOM, or ITAM.
- Your official certifications as a ServiceNow Certified System Administrator, Certified Application Developer, or Certified Implementation Specialist confirm this.
- It is advantageous if you already have basic knowledge of IT infrastructures for discovery implementations.
- You are sure to use process frameworks such as ITIL.
- You are familiar with agile project work according to Scrum or SAFe as well as Design Thinking.
- You are experienced in JavaScript, relational databases, and web technologies.
- You communicate clearly and confidently in German and English.
Experience
- You already have experience with CMDB and with the Common Service Data Model (CSDM), specifically practical project experience in the ITOM module (Discovery, Cloud Management).
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Benefits
More net
Work-Life-Integration
Job Locations
Location Vienna
Schottenring 16
1010 Wien
Austria
Topics that you deal with on the job
This is your employer
Accenture GmbH
Wien, Linz
Accenture is one of the world's leading professional services firms, renowned for its consulting and outsourcing services with a focus on Strategy, Digital, Technology and Operations.
Description
- Founding year
- 1993
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Consulting, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(3 Reviews)3.8
Culture
3.9Workingconditions
4.3Career Growth
3.8Engineering
3.0
ServiceNow Expert ITOM/Discovery
- Salary
- from 60.466 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
