Job
- Level
- Experienced
- Job Field
- IT, Support, Application
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.400 € Gross/Month
- Location
- Linz
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will handle customer inquiries, analyze requirements, assist with on-site commissioning, conduct training sessions, and document errors in the bug-tracking system.
Job Technologies
Your role in the team
- Second level support for customer inquiries regarding product features as well as consulting on optimal product usage.
- Analysis of customer requirements and participation in the development of solution concepts.
- Support of the Field Application Engineer during on-site commissioning as well as in fault analysis in customer applications.
- Analysis and documentation of bugs in the bug tracking system as well as support in troubleshooting.
- Coordination and execution of technical training for Field Application Engineers.
- Participation in client projects.
- Maintenance and updating of the knowledge database.
- Passing on customer-specific and regional requirements to product management.
This text has been machine translated. Show original
Our expectations of you
Education
- Completed technical training in the field of electrical engineering, mechatronics, automation technology, or robotics/machine engineering.
Qualifications
- Good knowledge of control engineering (PLC/Motion), robot programming, and/or drive technology.
- Good spoken and written English skills.
- Customer-oriented work and demeanor.
- Ability to work in a team as well as open and goal-oriented communication.
Experience
- Experience in the automation of machinery and systems is an advantage.
This text has been machine translated. Show original
What we offer
- We offer flexible working hours, home office, and a family-friendly corporate culture.
- Additionally, at KEBA, we work in an agile, role-based, and self-organized manner, far from rigid hierarchies.
- We offer you a good start with our onboarding program and promote your personal and professional development through a wide range of training and development opportunities (internal and external training in hard and soft skills, leadership program, and more).
- You can expect exciting tasks with a lot of creative freedom, responsibility, and the opportunity to implement your ideas in future-oriented industries within an international work environment.
- Our range of working time and leave models, as well as a comprehensive program focused on health & fitness (including psychological support, mediation, and resilience programs), make it possible.
- A appreciative and team-oriented corporate culture, as well as feedback and collaborative resolution of tensions, form the basis of our cooperation.
- We produce locally for local markets.
- Commuting to work by public transport - no problem! Because KEBA is centrally located (near the beautiful Danube) and is ideally connected by public transport: tram and bus stops as well as Mühlkreisbahnhof are within walking distance.
- Those who prefer cycling can enjoy our company bike benefit.
- You can expect an attractive and market-compliant salary.
- The minimum salary for full-time employment is EUR 3,400 gross per month.
- Of course, we offer more - depending on your qualifications and professional experience.
This text has been machine translated. Show original
Benefits
Health, Fitness & Fun
Work-Life-Integration
More net
Food & Drink
Topics that you deal with on the job
Job Locations
This is your employer
KEBA AG
Linz
KEBA was founded in 1968 and is now an internationally operating company that draws its success from technological innovation, high quality standards, and the dynamism and enthusiasm of its employees. With headquarters in Linz, Austria, KEBA has numerous branches throughout Europe, North America and Asia.
Description
- Founding year
- 1968
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Industry, Production, Electronics, Automatization
Dev Reviews
by devworkplaces.com
Total
(1 Review)3.6
Culture
3.5Workingconditions
4.4Career Growth
3.2Engineering
3.6
Global Application Engineer
- Salary
- from 3.400 € Gross/MonthNet salary converted from the gross salary in the job ad.from 2.403 € net/Month
- Location
- Linz
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
