Job
- Level
- Experienced
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Job Field
- Project, Requirements
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 56.854 € gross/year
Job Summary
In this responsible position, you analyze business and technical requirements, coordinate releases, and optimize processes while serving as a central interface between clients, development, and operations.
Job Technologies
Your role in the team
- Responsibility for the support, maintenance, and further development of our software products throughout their entire product lifecycle.
- Planning, management, and monitoring of technically complex projects and developments.
- Analysis, collection, and documentation of business and technical requirements in close coordination with clients and internal stakeholders.
- Coordination of changes, releases, and product improvements.
- Processing customer inquiries as well as providing support for technical questions and support topics.
- Active stakeholder management.
- Customer training, workshops, and presentations.
- Collaboration with development, operations, and business units as a central interface.
- Budget planning and control for products and projects.
- Identification and implementation of optimization potentials in processes, products, and services.
- Support in strategic product planning as well as in the lifecycle management of existing solutions.
- Collaboration with operations teams regarding DevOps toolchain, monitoring, service and performance metrics, as well as continuous optimization of operational and development processes.
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Our expectations of you
Education
- Technical education (HTL, FH, TU).
Qualifications
- Good technical understanding of software architectures, system landscapes, and IT operational processes.
- Knowledge of IT Service Management (ITIL) and/or agile methodologies (Kanban/Scrum) is an advantage.
- Analytical thinking and strong problem-solving skills.
- Ability to explain complex technical concepts clearly.
- High customer and service orientation.
- Independent, structured, and responsible way of working.
- Hands-on mentality with a high implementation strength.
- Teamwork, commitment, and initiative.
- Interest in new technologies and methods.
Experience
- Several years of experience as a Business Analyst, Product Manager, Project Manager, or in a comparable IT role.
- Experience in requirements management as well as in structured analysis and documentation of business and IT processes.
- Experience with Atlassian products (Jira, Confluence, etc.).
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What we offer
- Responsible and varied work with a high degree of creative freedom.
- Participation in innovative and socially relevant IT solutions.
- A stable environment with a central location.
- Work-Life Balance.
- Training and development opportunities.
- Option for remote work.
- We offer meaningful work in a dynamic environment with flexible working hours and attractive opportunities for further training.
- The minimum gross annual salary for this position according to the collective agreement is EUR 56,854.
- A market-compliant overpayment is offered, depending on qualifications and experience.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Topics You Will Work On
Job Locations
About Your Employer
SV-Chipkarten Betriebs- und Errichtungsges.m.b.H.
Wien
With our e-card system, we have created the foundation for using health telematics in Austria and operate Austria's largest secure data network for doctor referrals, pharmacies, hospitals and other healthcare providers - serving over 8.5 million insured patients.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector
IT Business Analyst
- Salary
- from 56.854 € gross/yearEstimated net salary based on the gross salary in the job ad.from 39.426 € net/year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
