Job
- Level
- Experienced
- Location
- Raaba-Grambach
- Working Model
- Onsite
- Job Field
- IT, BI, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.267 € gross/month
Job Summary
In this role, you will support the functionality of highly automated warehouses worldwide, learn SAP EWM, and work on issues, testing phases, and documentation of IT and logistics processes.
Job Technologies
Your role in the team
- As a member of our 13-person support team, you ensure the smooth operation of highly automated warehouses worldwide. From the very beginning, you will learn a new software with us: SAP EWM (Extended Warehouse Management).
- With this first task, we won't leave you alone: you will receive a structured onboarding and a mentor to support you professionally and help you find your way within your team.
- After your onboarding phase, your top priority is to ensure the operation of our reputable clients' warehouses and to restore it in case of disruptions.
- When onboarding new clients to our support team, you assist our project teams, who developed the customer solution, during the ramp-up phase with testing and thus become familiar with the processes on-site in the warehouse. This way, you are always well-trained for your future support role.
- Additionally, you create documentation for IT and logistics processes and ensure that they are always up to date.
- Your solutions ensure that our customers' shelves are always stocked and that orders from online shops can be delivered on time.
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Our expectations of you
Education
- You have a basic IT education (HTL, HAK, IT-LAP, university degree) and a good general understanding of IT.
Qualifications
- You enjoy working as independently as possible, but you're also not afraid to actively ask your colleagues for help when you need it.
- You have a confident demeanor and can convincingly present your solutions to clients.
- You demonstrate initiative in analyzing occurring disruptions and act proactively in the best interest of the customer.
- You enjoy learning new things and are interested in new technologies.
- You are not afraid to communicate with us and our international clients in English and German (minimum language level B2).
- You enjoy traveling and therefore have a willingness to travel of 50% in the first year (then 25%).
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What we offer
- With us, you will become a SAP logistics expert in a variety of industries worldwide (pharmaceuticals, healthcare, food, fashion, etc.).
- We offer you, embedded within our team of 130 employees in Graz, Klagenfurt, Vienna, Sofia, and Würzburg, a appreciative environment with a DU culture, flat hierarchies, and job security.
- And all of this with customized working time models, flexible home office options, and sabbatical opportunities, because your time is valuable!
- With us, your salary depends on your professional experience, your skills, and your commitment.
- The collective agreement minimum salary is €3,267 gross per month (IT KV/ST1).
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Benefits
Work-Life-Integration
- 🅿️Employee Parking Space
- ⏰Flexible Working Hours
- 🚌Excellent Traffic Connections
- 🍼Day Care for Kids
- 🏠Home Office
Health, Fitness & Fun
Higher Take-Home Pay
Food & Drink
Topics You Will Work On
Job Locations
About Your Employer
Knapp AG
KNAPP is an international technology company based in Austria. The company develops and produces intelligent plant systems. Modern digitalization, software, automation and robotics solutions are used.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production, Logistics, Transportation
Employer reviews
by devworkplaces.com
Total
(2 Reviews)3.5
Engineering
2.9Workingconditions
3.8Career Growth
3.8Culture
3.7
2nd Level Technical Support Engineer
- Salary
- from 3.267 € gross/monthEstimated net salary based on the gross salary in the job ad.from 2.327 € net/month
- Location
- Raaba-Grambach
- Working Model
- Onsite
- Diversity
- Open for all genders
