Job
- Level
- Experienced
- Job Field
- IT, Network, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 4.387 € Gross/Month
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role, you administer IT systems, provide technical support, conduct system analysis, implement security measures, and educate users on information security practices.
Job Technologies
Your role in the team
- The Information Technology (IT) Administrator is a member of the Diplomatic Technology Infrastructure team. Administers IT systems ensuring confidentiality, integrity, and availability.
- This involves providing Tier 1 and Tier 2 technical support to customers through multiple channels, conducting system analysis and configuration management, and operating systems with a post-wide impact level.
- Collaborates with cross-functional teams to address complex technical issues.
- Assists in network security measures, conducts system audits for compliance, and educates users on information security best practices.
- Participation in Diplomatic Technology (DT) initiatives and fulfillment of other assigned duties round out the role, emphasizing a comprehensive approach to IT administration and support.
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Our expectations of you
Qualifications
- We are looking for a quick learner with great interpersonal skills, who is able to deal with a broad range of personnel in a sometimes-stressful environment.
- Knowledge is required in the following portfolios: telecommunications infrastructure (legacy PBX, VoIP, Microsoft Teams Phone); physical network infrastructure and cabling standards; emergency radio communications; computer equipment operations management; hardware, software, and cloud-based technologies; and computer networking.
- Familiarity with technical systems analysis and enterprise-level IT operations is required.
- Proficiency in Microsoft 365 and enterprise IT management tools (such as ticketing systems and network monitoring platforms).
- Strong technical troubleshooting skills for both physical infrastructure (cabling, MDF/IDF) and telecommunication systems.
- Possesses strong problem-solving and communication skills that facilitate working with people of different cultural backgrounds, language, technical knowledge, and seniority.
- Possess strong communication and presentation skills and understand how to tailor technical information to a non-technical audience.
- Good working knowledge in English and German.
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What we offer
- An interesting and rewarding career in an international environment.
- Local and international training opportunities.
- Austrian social security and employment benefits.
- Both American and Austrian holidays.
- Supplemental Pension Plan.
- A friendly and collaborative workplace.
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Topics that you deal with on the job
Job Locations
This is your employer
Amerikanische Botschaft
Wien
Our mission is to promote the interests of the United States and provide assistance and support to American citizens in Austria.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Public Service, Unions
IT administrator
- Salary
- from 4.387 € Gross/MonthNet salary converted from the gross salary in the job ad.from 2.915 € net/Month
- Location
- Vienna
- Working Model
- Onsite
- Diversity
- Open for all genders
