Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 49.000 € gross/year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will support the 3rd Level IT support, manage the Change & Release processes for your applications, and serve as the central contact for internal and external stakeholders to ensure optimal service functionality.
Job Technologies
Your role in the team
- Become part of our 3rd Level IT Support in the Applications Team.
- Support our IT project management as a technical sparring partner – from implementation to operational management.
- Manage the Change & Release Management process for your applications.
- Be the information hub for internal stakeholders and external partners to ensure the optimal functionality of our services.
- Be a team player and resolve the IT issues that affect our users in daily business.
- Create documentation and knowledge articles to ensure that our end users as well as your IT colleagues are well informed.
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Our expectations of you
Education
- You have completed a technical education (HTL, FH, university) or an equivalent qualification.
Qualifications
- You have BMD (advantageous) and ITIL knowledge and bring Service Management best practices know-how.
- You are a team player with very good German and English skills.
- A proactive, responsible, and structured way of working characterizes you.
- You don't meet all the listed points? No problem! Not every applicant has to fulfill all criteria; we are happy to invest in your skills!
Experience
- Additionally, you bring several years of experience related to the application lifecycle – from development and design to operation.
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What we offer
- Your annual gross salary is at least EUR 49,000 (all-in).
- Depending on your qualifications and experience, we will agree on your actual salary in a personal interview.
- You have more than the minimum to offer? So do we. With us, your salary increases annually.
- We look forward to receiving your online application in the form of a cover letter and your CV.
- References and certificates are also welcome.
- Different ways of thinking, experiences, education, needs, and cultures make us who we are.
- Therefore, we welcome applications regardless of gender, nationality, ethnic origin, religion or worldview, disability, age, sexual orientation, and gender identity.
- Do you need support with accessibility during your application or in the application process? Feel free to contact our I&D representative Denise Pfneiszl at any time.
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Benefits
Work-Life-Integration
- 🚌Excellent Traffic Connections
- 🏠Home Office
- ⏰Flexible Working Hours
- 👔Textile Service
- 🅿️Employee Parking Space
- 🏝Extra Holidays
- ⏸Educational Leave/Sabbatical
- 😇Time for External Voluntary Work
Higher Take-Home Pay
- 💻Company Notebook for Private Use
- 🛍Employee Discount
- 🚎Public Transport Allowance
- 💵Bonus Payments
- 🚙Company Car
- 💰Bonus Commisions
- 📱Company Phone for Private Use
Health, Fitness & Fun
- ♿️No Physical Barriers
- 🧠Mental Health Care
- 💰Team Budget for Free Use
- 🎳Team Events
- 👩⚕️Company Doctor
- 🏋🏿♂️Fitness Offers
Food & Drink
Job Locations
About Your Employer
PwC Österreich
Klagenfurt Am Wörthersee, Graz, Salzburg, Wien, Linz
PwC is one of the leading consulting firms in the world, offering services in auditing, tax and legal advice, and business consulting. We have a long history of providing quality services to our clients, and our team of experts is second to none.
Description
- Company Size
- 250+ Employees
- Founding Year
- 1994
- Language
- German, English
- Company Type
- Established Company
- Working Model
- Hybrid
- Industry
- Banking, Finance, Insurance, Consulting, Law, Finance, Economics
IT staff in 3rd level application support
- Salary
- from 49.000 € gross/yearEstimated net salary based on the gross salary in the job ad.from 35.024 € net/year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
