Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Villach
- Working Model
- Onsite
Job Summary
In this position, you will handle IT inquiries, resolve technical issues, document everything in a ticketing system, and support users with hardware and software setups.
Job Technologies
Your role in the team
- Focus on 1st-Level Support
- Processing inquiries and issues in the IT sector and resolving technical disruptions.
- Answering questions from employees and customers regarding IT systems and processes.
- Documentation and tracking of issues and solutions using a ticketing system
- Setup of new hardware and software components
- Support with troubleshooting
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Our expectations of you
Education
- Completed technical education (apprenticeship/HTL/university)
Qualifications
- Good understanding of Windows systems and Office applications
- Knowledge in network technology is an advantage.
- Responsibility and Teamwork
- High customer orientation and excellent communication skills
- Very good German skills; good English skills
Experience
- Experience in IT support is an advantage.
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What we offer
- Onboarding by experienced colleagues
- Long-term perspective and development opportunity
- Appreciative team
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Benefits
Health, Fitness & Fun
Job Locations
This is your employer
Thermenresort Warmbad-Villach Holding GmbH
For over 220 years, the family business with 650 employees has convinced its guests with quality and commitment. Founded in the combination of medicine & tourism and the naturally bubbling thermal water. The modern hotel and health resort is an institution that has grown for centuries and is constantly developing and growing.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Hotel and Restaurant Industry, Tourism
IT 1st Level Support
- Location
- Villach
- Working Model
- Onsite
- Diversity
- Open for all genders
