Job
- Level
- Junior
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 55.076 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will ensure stable application operations, support incident management, provide 2nd and 3rd-level support, and participate in releases and the documentation of technical processes.
Job Technologies
Your role in the team
- Participation in ensuring a highly available, stable, and secure application operation in collaboration with Operations and Solution Management.
- Technical support and operation of proprietary and third-party applications.
- Support in incident and problem management including error analysis as well as 2nd- and 3rd-level support within the scope of a duty cycle from 07:00 to 17:00.
- Processing of service requests and participation in technical product acceptance tests within the scope of releases.
- Support with releases and deployments in coordination with relevant stakeholders.
- Creation, maintenance, and updating of technical documentation.
- Participation in projects as well as the gradual development of application and customer process know-how.
- Participation in 24/7 on-call duty within the scope of maintenance windows and projects after appropriate training.
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Our expectations of you
Education
- Completed technical education (HTL).
Qualifications
- Strong interest in complex, highly available IT platforms and in the further development of digital services in public administration.
- Basic knowledge of Linux systems (preferably Red Hat) as well as initial experience with container platforms (preferably OpenShift).
- Basic knowledge of ITIL is desirable.
- Willingness to undergo a security check in accordance with § 55 of the Security Police Act.
Experience
- Initial practical experience in second-level support of IT applications.
- Initial experience with monitoring tools (e.g., Zabbix or Grafana).
- Experience with scripting is helpful.
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What we offer
- Depending on the level of education and relevant professional experience, the annual gross salary according to the BRZ collective agreement starts from EUR 55,076.70 when the requirements profile is fully met.
- This salary indication refers to a full-time position with a workload of 38.5 hours per week.
- Depending on the specific qualifications, a higher salary may be possible with several years of professional experience.
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Benefits
Work-Life-Integration
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Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
Bundesrechenzentrum GmbH
Wien
The Bundesrechenzentrum GmbH is the leading IT service provider and E-Government partner of the Austrian government. With over 1,200 employees, BRZ supports more than 30,000 IT jobs at 1,200 locations and achieves an annual revenue of 260 million euros.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(5 Reviews)3.8
Career Growth
4.0Engineering
3.2Workingconditions
3.8Culture
4.2
Junior Application Manager
- Salary
- from 55.076 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
