Job
- Level
- Experienced
- Job Field
- IT, BI, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 45.800 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you actively support existing customers in utilizing the ORBIS system, analyze processes, conduct training sessions, and implement change requests while working closely with users and medical staff.
Job Technologies
Your role in the team
- As an ORBIS specialist, you are the central point of contact for our clients and ensure they receive optimal support. You actively assist them in the efficient use of the system.
- You work closely with the medical staff and key users of the client. Together, you analyze the client-side processes and develop solutions to increase the system's utilization.
- For incoming change requests, you advise the customer on possible adjustments and implement them accordingly.
- You conduct training sessions and presentations for our clients to inform them about new features in upcoming software releases. Your expertise helps ensure that the clients can make the best possible use of the system.
- As a consultant, you are willing to travel and support the client with on-site analysis and direct communication to ensure the smooth use of our software. The travel activity amounts to approximately 60%.
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Our expectations of you
Education
- You have completed training in the medical-technical / medical-care sector.
- You have completed training in a medical-technical or medical-nursing profession.
Qualifications
- If you have already worked with specific hospital information systems such as ORBIS or other solutions, that is a big plus.
- It would be desirable to have an understanding of authorization concepts and database structures or the willingness to acquire this knowledge.
- Prior knowledge of the Austrian healthcare market is advantageous.
- You are proficient in both German and English, both written and spoken.
- You are motivated to familiarize yourself with new topics in the hospital environment, especially our software ORBIS.
- Your friendliness and willingness to collaborate with our clients to find solutions together are invaluable.
Experience
- You have experience in analyzing existing processes and developing optimization concepts.
- Experience in patient data management as well as discharge management in inpatient and outpatient settings is considered desirable.
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What we offer
- You will become part of a dynamic team of friendly colleagues who are happy to support you.
- You will take on responsible and exciting tasks in a future-oriented industry.
- The activities are primarily carried out remotely from home, providing you with flexibility.
- Complete hardware and software equipment for comfortable working from home.
- A friendly team that is happy to support you and with whom you are on a 'you' level.
- Current company mobile phone with dual SIM (Android or iOS) also for private use.
- Subsidies for public transport tickets (annual ticket Vienna, Klimaticket, etc.).
- Food vouchers redeemable flexibly for your daily shopping.
- Group accident insurance that also covers private accidents.
- Private health insurance with attractive conditions through group discount.
- Corporate benefits with discounts and concessions.
- The minimum salary for this position is €45,800 gross per year (38.5 hours/week) according to the IT collective agreement. Overtime pay including bonus arrangements depending on qualification and experience is, of course, available.
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Benefits
Health, Fitness & Fun
More net
- 🚂Climate Ticket
- 📱Company Phone for Private Use
- 👴🏻Company Retirement Provision
- 👷♂️Additional Insurance
- 🚎Public Transport Allowance
Work-Life-Integration
Food & Drink
Topics that you deal with on the job
Job Locations
This is your employer
Dedalus HealthCare GesmbH
Wien
Dedalus is committed to becoming one of the global leaders in healthcare information technology, with a particular focus on hospital information systems (ORBIS), radiology IT (ORBIS RIS/IMPAX EE), cardiac care IT, ECM/DMS (HYDMedia), business intelligence (TIP HCe), and integrated care.
Description
- Company Size
- 250+ Employees
- Founding year
- 1982
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Healthcare, Social Sector, Internet, IT, Telecommunication
Application specialist for supporting our existing customers' basic data
- Salary
- from 45.800 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
