Job
- Level
- Experienced
- Job Field
- IT, Project, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.967 € Gross/Month
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role, you take responsibility for GIS and CAD services, develop strategic approaches, plan budgets, and manage external vendors to ensure compliance with ITIL processes and data protection guidelines.
Job Technologies
Your role in the team
- You are responsible for services in the GIS and CAD domain, particularly GIS platforms and GIS-CAD turnkey solutions.
- They develop a service strategy (e.g., strategic positioning, consolidations or divestments of business or supporting services) as a strategic framework for operational service delivery.
- They are responsible for the annual business planning and the ongoing controlling of the services.
- You collaborate with internal stakeholders and manage external service providers.
- They ensure compliance with ITIL processes as well as data protection and information security requirements.
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Our expectations of you
Qualifications
- You possess excellent knowledge in the strategic design and development of services, including the creation of service descriptions and billing models.
- You possess very good knowledge in the economic planning and controlling of IT services, including the preparation of budgets and the monitoring of expenses.
- You have good knowledge of the ITIL framework and relevant processes such as Incident Management, Problem Management, and Change Management.
- You can demonstrate good German language skills (at least level B2).
- You possess the ability to collaborate with various teams and stakeholders (teamwork skills).
Experience
- You bring several years of professional experience in the role of a Service Manager or in a comparable position, particularly in the IT or GIS sector.
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What we offer
- Your employment relationship is based on the Viennese Civil Servants Act.
- Flexible working hours (without core working hours).
- Option to work remotely (up to 60%).
- Option to offset overtime or to consume time off.
- Extensive training programs as well as opportunities for further development in a variety of areas within Wien Digital.
- Comprehensive health program: e.g., annual health check-up, company doctor, KFA-insured.
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Benefits
Food & Drink
More net
Health, Fitness & Fun
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Stadt Wien
Wien
The Magistrat of the City of Vienna employs approximately 65,000 workers, including the companies "Wiener Krankenanstaltenverbund" and "Wiener Wohnen". Of those employees, nearly half work for the company "Wiener Krankenanstaltenverbund". The wide range of services offered can be seen from the 260 different job groups.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions
Service Manager for Geographic Information Systems
- Salary
- from 3.967 € Gross/Month
- Location
- Vienna
- Working Model
- Onsite
- Diversity
- Open for all genders
