Job
- Level
- Experienced
- Location
- Eggelsberg
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.888 € gross/month
Job Summary
In this role, you will handle complex technical inquiries in 2nd-level support, analyze errors in industrial automation systems, and work closely with development on motion technologies.
Your role in the team
- In this position, you will handle complex technical issues in the field of motion and support our international teams in reliably serving customers in the industrial environment.
- You handle complex inquiries in 2nd-level support, systematically analyze errors, reproduce issues, and collaboratively develop sustainable solutions with the development team.
- Thereby, you actively apply your practical experience to continuously improve our products, their usability, and the associated documentation.
- You not only work with individual products but also operate at the intersection of software, hardware, and applications, developing a comprehensive understanding of their interrelationships and dependencies.
- In this role, you help keep the world moving by engaging in meaningful work and making a real impact.
- The working model: on-site with up to 10 home office days per month.
- Independent handling of product-related inquiries as well as remote support (occasionally on-site at the customer's location)
- Analysis of feedback from international locations on product quality, usability, and documentation
- Identification and troubleshooting of errors in machine processes and their simulations
- Close collaboration with development, especially in the field of motion technology
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Our expectations of you
Education
- Completed technical education (HTL, FH / University) in the field of Electronics, Mechatronics or comparable
Qualifications
- Structured, independent, and reliable work approach
- Strong analytical thinking and good organizational skills
- Ability to communicate complex technical content clearly
- Excellent German and English language skills, both written and spoken, for international collaboration
- Interested in understanding systems holistically (software, hardware, application)
- Willingness to provide remote support as well as occasional on-site visits at the client's location
Experience
- Experience or strong interest in the field of industrial automation / motion (e.g., drives, motors, motion control, commissioning, fault diagnosis, as well as initial knowledge in the application of function blocks, configurations, and motion sequences of motors, along with a basic understanding of different drive families and their specific features)
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What we offer
- Work-Life Balance – Flexible working models, including flexitime and hybrid options, to best combine your personal and professional life.
- Health & Well-being – Access to various health initiatives, our Global Employee Assistance Program, and a gender-neutral parental leave policy.
- Financial benefits - Participation in the Global Employee Shareholder Acquisition Program (ESAP) and meal allowance.
- Development opportunities – Extensive training options and structured development programs that will advance your career.
- Inclusive corporate culture – A dynamic, international work environment that promotes collaboration and innovation.
- The minimum salary for this full-time position is € 3,888.53 gross per month, according to the collective agreement of the electrical and electronics industry in Austria (as of May 2026). However, we prefer to discuss your individual compensation package in person – tailored to your qualifications and experience!
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Benefits
Work-Life-Integration
Food & Drink
Health, Fitness & Fun
Topics You Will Work On
Job Locations
About Your Employer
B&R Industrial Automation
Lienz, Graz, Salzburg, Vöcklabruck, Eggelsberg, Gilgenberg Am Weilhart, Rosenau, Linz, Schärding
B&R is an innovative automation company headquartered in Austria with branches all over the world. As a market leader in industrial automation, B&R combines state-of-the-art technology with advanced engineering.
Description
- Founding Year
- 1979
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Handcraft, Trade, Electronics, Automatization
Employer reviews
by devworkplaces.com
Total
(2 Reviews)3.8
Engineering
3.8Culture
3.8Workingconditions
4.0Career Growth
3.6
Support Engineer
- Salary
- from 3.888 € gross/monthEstimated net salary based on the gross salary in the job ad.from 2.670 € net/month
- Location
- Eggelsberg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
