Job
- Level
- Lead
- Job Field
- Project, Product
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 85.000 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will develop strategic roadmaps for CRM Services, lead a team of Product Owners, and optimize processes while closely collaborating with Marketing and Customer Service.
Your role in the team
- Responsible for the strategic direction of the "CRM Services" product family.
- Technical and disciplinary leadership of four Product Owners, who also assume disciplinary responsibility with us, as well as their product teams.
- Development and consolidation of the strategic and technical roadmap in collaboration with your Product Owners and in consultation with relevant stakeholders.
- Close collaboration with the operational business units around marketing, CRM, customer service, data protection, as well as our loyalty program JÖ.
- Structuring the portfolio and resource management within the product family, as well as sustainable, future-oriented process and workflow optimization.
- Support and promote Product Owners as well as develop cooperation models to steer shared goals.
- Budget planning and controlling, capacity planning and consistent implementation, as well as the definition and management of KPIs.
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Our expectations of you
Education
- Completed degree (e.g., Business Informatics, Business Administration, Computer Science) or comparable qualification.
Qualifications
- Deep understanding of CRM systems and loyalty programs in B2C.
- Entrepreneurial and customer-oriented thinking with strong analytical skills.
- Fluent in English (German is a plus).
Experience
- At least 5 years of relevant professional and leadership experience in larger IT departments and in managing executives.
- Experience in international collaboration and dealing with complex stakeholder structures.
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Benefits
Health, Fitness & Fun
- 🤫Relaxation Rooms
- 👨🏻🎓Mentor Program
- ⚽️Tabletop Soccer, etc.
- 👩⚕️Company Doctor
- 🎳Team Events
- 🧘♀️Massage, Yoga, etc.
- 🏋🏿♂️Fitness Offers
- 🙂Health Care Benefits
Work-Life-Integration
- 🚌Excellent Traffic Connections
- 🕺No Dresscode
- 🅿️Employee Parking Space
- 🙅♂️No All-In Contracts
- 🏠Home Office
- ⏰Flexible Working Hours
- 🍼Day Care for Kids
More net
- 💻Company Notebook for Private Use
- 🛍Employee Discount
- 👷♂️Additional Insurance
- 🎁Employee Gifts
- 🚙Company Car
Food & Drink
Job Locations
Topics that you deal with on the job
This is your employer
REWE Group Österreich
Wien, Premstätten, Wiener Neudorf, Wien
The IT department of the REWE Group Austria is made up of over 500 talented employees who develop innovative IT products and services that provide the best shopping experience in markets like BILLA, BILLA PLUS, PENNY, BIPA and ADEG. With customers and partners in Austria, Italy and nine other European countries, we are constantly developing new solutions for retail that will revolutionize commerce. In cross-functional product teams, colleagues from fields like IT Consulting, Development/Programming ,IT Operations and Organizational Management work together to digitize trade.
Description
- Company Size
- 250+ Employees
- Founding year
- 1953
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Trade, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(4 Reviews)Culture
3.6Workingconditions
3.8Career Growth
4.3Engineering
3.4
Chief Product Owner CRM Services
- Salary
- from 85.000 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
