Job
- Level
- Experienced
- Location
- Graz, Vienna
- Working Model
- Hybrid, Onsite
- Job Field
- IT, System, DevOps
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 64.554 € gross/year
Job Summary
In this role, you will develop tailored ServiceNow solutions and implement ITIL processes, working closely with clients and managing projects from conception to go-live.
Job Technologies
Your role in the team
- As a ServiceNow Implementation Consultant / Developer (m/f/d), you independently translate our clients' requirements into powerful ServiceNow solutions.
- You translate technical and procedural specifications into concrete technical implementations, mastering the balance between customer requirements and platform standards (out-of-the-box).
- As part of a strong team, you deliver projects from conception to go-live.
- Independent configuration, customization, and implementation of ServiceNow solutions (e.g., ITSM, CSM, ITOM) throughout the entire project lifecycle.
- Implementation of ITIL-based processes (e.g., Incident, Problem, Change, Request, Service Catalog, CMDB) in ServiceNow.
- Technical analysis of customer requirements as well as derivation and evaluation of solution approaches regarding feasibility and effort.
- Conducting tests, error analysis, and quality assurance of the implemented solutions.
- Close coordination with clients and departments to clarify requirements and present solutions.
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Our expectations of you
Education
- You hold a degree in the IT field or a comparable qualification and have successfully implemented several ServiceNow projects.
Qualifications
- In-depth knowledge of ITIL processes and their implementation in ServiceNow.
- Proficient handling of the core technical components of ServiceNow (JavaScript, Glide API, Flow Designer, Integrations).
- ServiceNow certifications (e.g., Certified System Administrator, Certified Implementation Specialist) are advantageous.
- Strong communication skills and the ability to engage with clients on both professional and technical levels.
- Ability to independently and results-oriented implement projects.
- Fluent communication in German and English, both spoken and written.
- Willingness to travel within the DACH region.
Experience
- Several years of practical experience in the implementation and configuration of ServiceNow.
- Experience with Agile or Scrum methodologies.
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What we offer
- You can expect a modern working environment with meal vouchers as well as attractive health and sports offerings.
- Flexible working hours, home office options, and our company kindergarten promote a balanced work-life balance.
- Additionally, you benefit from employee discounts, company events, and other perks.
- For your commitment, we offer an interesting, continuously evolving work environment as well as compensation appropriate to the level and position.
- The final salary naturally depends on your individual experience.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Food & Drink
Higher Take-Home Pay
Topics You Will Work On
Job Locations
About Your Employer
T-Systems Austria GesmbH
Graz, Bergheim, Wien, Gmünd
As one of the leading global players in information and communication technology (ICT), T-Systems offers a world-wide infrastructure of data centers and networks.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Consulting, Internet, IT, Telecommunication
Employer reviews
by devworkplaces.com
Total
(4 Reviews)4.0
Engineering
3.7Career Growth
4.2Culture
4.0Workingconditions
4.2
ServiceNow Implementation Consultant / Developer
- Salary
- from 64.554 € gross/yearEstimated net salary based on the gross salary in the job ad.from 43.528 € net/year
- Location
- Graz, Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
