Job
- Level
- Experienced
- Job Field
- IT, Support, Test/QA
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 52.853 € Gross/Year
- Location
- Eggelsberg
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you analyze complex technical queries in 2nd-level support, address errors in motion processes, and collaboratively develop sustainable solutions for our products with the development team.
Your role in the team
- In this position, you will handle complex technical issues in the field of Motion and support our international teams in reliably serving customers in the industrial sector.
- You handle complex inquiries in 2nd-level support, analyze errors, reproduce issues, and work closely with development to implement sustainable solutions.
- In doing so, you actively contribute your practical experience to continuously improve our products, their usability, and the associated documentation.
- In this role, you help keep the world moving by engaging in meaningful work that creates real impact.
- Independent handling of product-related inquiries as well as remote support (occasionally on-site at the customer's location).
- Analysis of feedback from international locations regarding product quality, usability, and documentation.
- Identification and troubleshooting of errors in machine processes and their simulations.
- Close collaboration with development, especially in the field of motion technology.
This text has been machine translated. Show original
Our expectations of you
Education
- Completed technical education (HTL, FH/University) in the field of Electronics, Mechatronics, or comparable.
Qualifications
- Structured, reliable, and independent working style with good organizational skills.
- Strong communication skills and team orientation - you can present complex technical content in an understandable manner.
- Excellent spoken and written English skills for international collaboration.
- Willingness to provide remote support as well as occasional on-site visits directly at customer machines.
Experience
- Experience or strong interest in the field of industrial automation / Motion (e.g., drives, motors, motion control, commissioning, fault diagnosis) is advantageous.
This text has been machine translated. Show original
What we offer
- Flexible working models, including flexitime and hybrid options, to best combine your personal and professional life.
- Access to various health initiatives, our Global Employee Assistance Program, and a gender-neutral parental leave policy.
- Participation in the Global Employee Shareholder Acquisition Program (ESAP) and meal allowance.
- Extensive training opportunities and structured development programs that advance your career.
- A dynamic, international work environment that promotes collaboration and innovation.
- The minimum salary for this full-time position is EUR 52,853.78 gross annually, according to the collective agreement of the Electrical and Electronics Industry in Austria (as of May 2025).
This text has been machine translated. Show original
Benefits
Work-Life-Integration
Food & Drink
More net
Topics that you deal with on the job
Job Locations
This is your employer
ABB AG
Wiener Neudorf
ABB is a global technology leader that works closely with its customers in the energy, industrial, and transportation sectors to drive the future of industrial digitalization.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Electronics, Automatization, Power Sector, Economy, Engineering Industry
Dev Reviews
by devworkplaces.com
Total
(1 Review)3.5
Workingconditions
4.0Engineering
3.1Culture
3.7Career Growth
3.2
Quality & Support Engineer
- Salary
- from 52.853 € Gross/Year
- Location
- Eggelsberg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
