Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.010 € Gross/Month
- Location
- Orth an der Donau
- Working Model
- Onsite
Job Summary
In this role, you analyze IT tickets and support requests, install and maintain PC workstations and peripherals, and document your solutions in a ticketing system.
Job Technologies
Your role in the team
- Analysis and processing of IT tickets & support requests.
- Installation and maintenance of PC workstations and peripheral devices.
- Participation in IT infrastructure projects.
- Independent and solution-oriented work.
- Documentation of solution paths in the ticket system & the Knowledge DataBase.
- Management of the existing client landscape.
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Our expectations of you
Qualifications
- High willingness to travel.
- Driver's license B.
- Completed HTL or technical school or apprenticeship with a focus on computer science.
- Very high IT affinity.
- Knowledge of network infrastructure (advantage).
- Competent contact person with a passion for communicative and cross-departmental activities.
- Good German and English language skills, both written and spoken.
Experience
- Experience with an IT ticketing system or in IT support.
- Knowledge & experience with Windows 10, knowledge & experience with MS Office/O365, MS Teams, MS OneDrive, Linux.
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Job Locations
Location Orth an der Donau
2304 Niederösterreich
Austria
This is your employer
telacc Customer Interaction Center GmbH
Wien
Our company, telacc Customer Interaction Center GmbH, specializes in CRM solutions. We work closely with our customers to develop and implement long-term CRM projects that meet their specific needs. We are your trusted partner for success in CRM initiatives!
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Consulting, Internet, IT, Telecommunication
IT Onsite Technician
- Salary
- from 2.010 € Gross/Month
- Location
- Orth an der Donau
- Working Model
- Onsite
