Job
- Level
- Experienced
- Job Field
- Project, Product
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 66.806 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will develop solutions for the AMS Service Desk, being responsible for strategic planning, implementation, and control of projects, as well as analyzing business requirements.
Your role in the team
- Responsibility for the operation and further development of existing solutions as well as projects of the AMS.
- Commercial planning, management, and performance control of the solutions.
- Conception and implementation of the solution strategy and solution development.
- Support in the development of the solution roadmap, release, and milestone planning.
- Support in the creation of proposals and service descriptions as well as in resource planning.
- Internal client for developments, projects, and operations.
- Collaboration with Business Partner Management and Operations.
- Analysis and preparation of solutions improvement.
- Preparation and analysis of technical requirements as well as intensive contact with the client's business units.
- Execution of the approval of service reviews.
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Our expectations of you
Education
- Completed technical or business education (university, FH).
Qualifications
- Advanced knowledge in requirements analysis.
- Expertise in the areas of responsibility and custom applications of the AMS is an advantage.
- Strong customer and service orientation.
- Strategic foresight and the ability to motivate, develop, and confidently lead a virtual team in a challenging environment.
- Personal strength and composure in dealing with complex situations, as well as the ability to make clear decisions under challenging conditions.
Experience
- At least 5 years of experience in IT product and/or project management.
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Benefits
Work-Life-Integration
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Job Locations
Topics that you deal with on the job
This is your employer
Bundesrechenzentrum GmbH
Wien
The Bundesrechenzentrum GmbH is the leading IT service provider and E-Government partner of the Austrian government. With over 1,200 employees, BRZ supports more than 30,000 IT jobs at 1,200 locations and achieves an annual revenue of 260 million euros.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(5 Reviews)3.8
Workingconditions
3.8Career Growth
4.0Culture
4.2Engineering
3.2
Solution Manager AMS Service Desk
- Salary
- from 66.806 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
