Job
- Level
- Experienced
- Job Field
- IT, Support, Project
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 43.000 € Gross/Year
- Location
- Hartberg
- Working Model
- Onsite
Job Summary
In this role, you will handle 1st and 2nd level support requests, optimize SQL queries for data analysis, and manage Microsoft 365 and Active Directory while collaborating closely with business departments.
Job Technologies
Your role in the team
- 1st- and 2nd-level support for users and specialist departments
- Support and maintenance of corporate applications as well as handling incidents and service requests.
- Troubleshooting of software, database, and interface issues as well as coordination and escalation to the subsequent support areas.
- Creation and optimization of SQL queries for error analysis and data evaluation
- Administration of Windows clients, mobile devices, and user accounts
- Management of Microsoft 365, Active Directory, and Entra ID
- Execution of software rollouts and client lifecycle management
- Creation of technical documentation and collaboration on IT projects
- Collaboration with specialist departments, service providers, and software manufacturers
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Our expectations of you
Education
- Completed IT training or a comparable qualification
Qualifications
- Good knowledge of the Microsoft environment (Windows Client, Microsoft 365, Active Directory, Entra ID)
- Understanding of database structures, interfaces, and business processes
- Strong analytical and problem-solving skills as well as a high willingness to learn
- Structured, independent, and responsible way of working
- High service and customer orientation
- Basic knowledge in the areas of networking, IT security, and client administration is advantageous.
- Very good German and English, both spoken and written.
- Enjoyment in working with people and collaborating with different departments.
- Valid work permit for Austria
Experience
- Professional experience in IT support (1st and/or 2nd level)
- Experience in application support and in supporting business applications.
- Experience with endpoint and client management solutions (e.g., Intune, Baramundi, or comparable systems)
- Experience in creating and understanding SQL queries (SELECT, JOIN, GROUP BY, UPDATE)
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What we offer
- Modern work environment
- Free lunch and coffee
- Parking option or public transport ticket
- Crew Events
- The employment is carried out in accordance with the collective agreement for employees of companies in the field of services in automatic data processing and information technology.
- The minimum salary for the position of IT Support & Project Management (m/f/d) is €43,000.00 gross per year based on full-time employment. Willingness to pay above this amount.
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Benefits
Health, Fitness & Fun
More net
Food & Drink
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
RINGANA GmbH
Hartberg, Wien
The Ringana GmbH is an Austrian company that specializes in natural cosmetics and dietary supplements. Their product line includes a variety of fresh cosmetic products, as well as various wellness packs and wellness caps, and energy drinks.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Food Products
IT Support & Project Management
- Salary
- from 43.000 € Gross/YearNet salary converted from the gross salary in the job ad.from 31.406 € net/Year
- Location
- Hartberg
- Working Model
- Onsite
- Diversity
- Open for all genders
