Job
- Level
- Experienced
- Job Field
- Application
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 50.000 to 70.000€ Gross/Year
- Location
- Salzburg, Vienna, Wernberg
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will develop ServiceNow modules, design new features, and implement integrations. You will closely collaborate with stakeholders, documenting processes and best practices for continuous platform optimization.
Job Technologies
Your role in the team
- Development, configuration, and customization of existing and future ServiceNow modules (including ITSM, ITOM, SecOps, HAM).
- Design and implementation of new features, workflows, and integrations in close collaboration with Product Leads, process owners, internal stakeholders, and external partners.
- Gathering and evaluating requirements as well as translating them into robust, scalable technical solutions.
- Participation in upgrades & architecture decisions as well as in the ongoing optimization and further development of our strategic Enterprise Service Management platform.
- Documentation of developments, interfaces, and processes as well as active participation in shaping best practices, development standards, and governance policies.
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Our expectations of you
Education
- Completed education in the IT field (HTL, FH, university) or several years of relevant professional experience in the related environment.
Qualifications
- Proficient in handling REST/SOAP APIs as well as identity and access management via Azure AD / Entra ID.
- Knowledge in at least one ServiceNow module (e.g., ITSM, ITOM, CSM), ideally with ServiceNow certifications.
- Very good written and spoken German and English skills.
- Strong team skills and a pronounced sense of quality.
Experience
- Extensive experience in development based on the ServiceNow platform (JavaScript, Flow Designer, Business Rules, UI Policies, Employee Center, etc.).
- Experience with Agile/Scrum, Jira, and ITSM/ITIL.
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What we offer
- Working with state-of-the-art technologies on innovative Digital Retail solutions.
- Strong team spirit, modern working environment including teleworking & top-notch benefits.
- Future-proof workplace with professional onboarding.
- Exciting training & career opportunities – everyone has a chance to succeed!
- In addition to our ICS offices in Salzburg, Vienna, and Wernberg, we can also enable you to work at other SPAR locations in Austria!
- Additionally, one day per week can be worked from home.
- We promise you a salary that reflects your education and experience (Junior from €50,000, Senior from €70,000).
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Benefits
Work-Life-Integration
Food & Drink
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
SPAR ICS – Information & Communication Services
Salzburg, Wernberg, Wörgl, Sankt Pölten
We are the “I” and “T” in Retail: SPAR ICS is the separate IT company of the SPAR Austria Group and takes care of all IT needs for SPAR, INTERSPAR, Hervis, and SES (Spar European Shopping Centers). We have over 500 smart minds and have two agendas: The smooth shopping experience for SPAR customers in seven countries and digital business processes "behind the shelves" within the group.
Description
- Company Size
- 250+ Employees
- Founding year
- 2010
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production, Trade, Internet, IT, Telecommunication
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3.7