Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.400 € Gross/Month
- Location
- Hagenberg im Mühlkreis, Gemeinde Fallbach
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will handle 1st and 2nd level user support, manage tickets, and collaborate on customer projects both on-site and remotely, whilst enhancing your skills in client and server administration.
Your role in the team
- 1st & 2nd Level User Support (Phone, Email, Remote Support)
- Ticketing Management (Capture, Documentation, Processing, Completion)
- Participation in client projects on-site and remotely (together with a senior IT technician)
- Continuous development of your professional skills
- Client & Server Administration
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Our expectations of you
Education
- You have a HTL (Higher Technical Education Institute) diploma/apprenticeship or relevant professional experience.
Qualifications
- Basic know-how in network administration/management
Experience
- Experience with Microsoft operating systems (Client-Server)
- Experience with virtualization solutions (servers, networks, clients…)
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What we offer
- You can organize your work flexibly.
- After one year, we will ask you which step you would like to take next.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Job Locations
This is your employer
SNS - Saturn Networking Solutions GmbH
Our company, founded in 1996, specializes in information technology services such as IT infrastructure and network solutions. Our close cooperation with the Research and Technology Center Softwarepark Hagenberg allows our customers to benefit from the latest technological concepts.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication