Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Andorf
- Working Model
- Onsite
Job Summary
In this role, you handle complex IT support requests in the Microsoft environment, develop solutions for recurring issues, and manage installations and rollouts in exciting IT projects.
Job Technologies
Your role in the team
- You take over tickets from the First Level when the issue becomes more complex.
- Analysis and troubleshooting of issues in the Microsoft environment (Clients, M365, Active Directory, Network).
- Support for installations, updates, and rollouts.
- Participation in projects, such as new tools, security measures, or upgrades.
- You recognize recurring problems early and develop sustainable solutions.
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Our expectations of you
Qualifications
- Good knowledge of Microsoft technologies (AD, Windows Server, M365).
- Understanding of networks, security, and applications.
- Enthusiasm to drive topics forward independently.
- Patience and clarity when dealing with colleagues – even when the same question comes up for the third time.
Experience
- Several years of experience in IT support or system administration.
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What we offer
- A strong team where First and Second Level work hand in hand.
- Varied daily work - from everyday problems to larger projects.
- Space to actively shape things and contribute improvements.
- Opportunities to specialize professionally or to contribute to strategic IT projects.
- This position is compensated in accordance with the KV Holzindustrie and depends on your experience and qualifications.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Job Locations
This is your employer
JOSKO Fenster und Türen GmbH
Kopfing Im Innkreis
Josko is a one-stop shop for windows, doors, interior doors and glass systems. Since 1960, Josko has had one clear goal: to produce products of the highest quality, with design and innovation that set the standard in the industry.
Description
- Founding year
- 1960
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Construction, Real Estate, Building Services
IT Helpdesk - Second Level Support
- Location
- Andorf
- Working Model
- Onsite
- Diversity
- Open for all genders
